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Operations Analyst

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Contract with potential for extension/perm with Fortune 500 Tech company in San Francisco!

The candidate will play a central role in the integration tasks associated with acquisitions of other companies. Provide regular communication and updates on submitted requests, leads and applications. They should be able to establish themselves as a business resource with a commitment to bringing resolution to issues raised by our partner community. They will build dashboards and provide metrics on a global scale to help our partners and internal partner teams grow their respective businesses. They will update internal records frequently to convey current progress to support, sales and our partner community.

Responsibilities:
• Provide monthly, quarterly and ad-hoc reporting and metrics
• Build dynamic and powerful reports and dashboards
• Resolve tickets/cases as assigned
• Partner account mergers and data quality integrity review
• Partner lead qualification and conversion
• Liaison for the Partner Programs team providing training and program updates
• Strategically partner with our Go-to-Market and Partner Account Manager teams

Desired Skills/Experience:
• EXCELLENT written and oral communication skills (Comfortable with Public Speaking)
• Experience with the Salesforce product suite (Certifications preferred but not required)
• Analytical, innovative and creative to help address and resolve partner related concerns
• A strong attention to detail
• Ability to multitask and prioritize is critical
• Strong skills with MSOffice/Google Docs and the ability to create powerful and compelling presentations
• A dynamic thinker and innovator unafraid of challenging the status quo
• Familiarity and experience with Social Media tools

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