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Onsite UX Copywriter

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Our client is  looking for a design and user experience writer to partner with designers, product managers, strategists, researchers and product marketers to plan and create the content for products and client experiences, continually improve that content, and evolve the voice and content standards. 

Your Skill Set:

You’re versatile. Able to plan and write content for web and mobile interfaces, including interaction flows, product tours, transactional emails and launch education materials, as well as apply consistent standards and elevate the overall quality of our work; have a passion for both high-level strategy and hands-on writing and editing for web and mobile experiences; understand design thinking and user experience and thrive in a flat, fast-moving organization that uses light-weight process to have a huge impact on how people invest.


·       Plan, write, edit, test and improve content including interface language, product education materials, product names, navigational nomenclature and other content throughout company experiences

·       Help apply and maintain consistency with content standards, and maintain and evolve the company voice

·       Collaborate with designers, researchers, product managers, product marketers and engineers to serve an engaged investing audience

·       Share your work and give feedback to teammates

  • The capacity to work collaboratively with a ux designer and product owner to craft content that supports the understanding, adoption and general usability of digital platforms. 
  • Adopting and extending the content standards to our client platforms to establish a consistent, on-brand voice for our digital platforms.
  • The content may include “first user experience” information, instructional text and other supporting content.
  • The writer should be experienced writing for digital experiences or products — but not focused exclusively on marketing products.
  • We would like a writer who can collaborate with the ux designer on the strategy of how to present the content (overlay, inline, slideshow etc.) and what type of content might be most effective (e.g. A supporting graphic will help support the written content, etc.). We are not however seeking a conventional Content Strategist, with a taxonomy background – this is not a site architecture challenge.


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