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Online Data Specialist - 333342

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Responsible for maintaining the integrity of a large volume of lodging-related data presented online by the business brands.

Job Description

General Responsibilities:
• Create new property ID s for client and maintain relationship and linkage for all properties between all business brands.
• Create Vendor IDs for new merchant properties for use on all points of sale.
• Escalation point for missing or incorrect data on live site, and escalation point for property removal for financial, legal, and marketing reasons.
• Maintain merchant and agency inventory fencing settings as dictated by contract and MM/Finance, by point of sale.
• Process and maintain data provided in auto-feeds from systems. Monitor feeds for data integrity and escalate as necessary.
• Execute processes to support metric reporting. Identify and deliver improvements to current data maintenance, and develop automation to improve data integrity.
• Support internal customer requests for data and promptly resolve data related issues.• Provide in-depth analysis on identified QA errors.
• Maintain an in-depth understanding of assigned systems and related business impacts.
• Consult with hotel partners and third party vendors with testing, problem resolution and escalation.
• Provide support in resolving complex issues with connectivity.
• Work with Market Management, Operations Support, and Product teams to escalate issues of a technical and business nature.
• Support Market Managers and Market Coordinators in maintaining submarket data and support in daily operations.
• Generate ad-hoc database reports.
• Coverage 7 days a week.

Requirements:
• 3-5 years experience.
• Ability to work independently 7 days a week.
• Knowledge of hotel data components
• Knowledge of Global Distribution Systems as they relate to lodging.
• Working knowledge of SQL for database queries
•Travel and/or geography experience

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