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Online Communications Specialist

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Vitamin T is searching for an Online Communication Specialist to fill an exciting position in the Metro Detroit area. This is a long-term, contract position with the possibility of becoming permanent.

The Role:
Online Communication Specialist will be for overseeing all interactive communication tools (online chat, site feedback, etc.) on each of the client-facing products. This talented and passionate person inspires, innovates and collaborates to enhance the client experience.
Someone who keeps an eye on market trends, visualizes projects to the finish line and tailors content to fit our clients. Someone who thinks outside the box and see challenges as opportunities.

Responsibilities:
• Identify market opportunities by analyzing the competition and create detailed action plans based on your findings
• Provide leadership on an overall business vision and apply it to online communication user flows, experiences, and applications
• Be a team player – collaborate with other teams to conceive, develop and execute online communication features, navigation and content to support product marketing plans
• Envision mobile app and online communication experiences to drive client engagement, upsell, cross-sell and brand loyalty
• Direct the product development roadmap for online communication experiences
• Think ahead – proactively manage changes in project scope, identify potential risks and devise contingency plan
• Define acceptance criteria, key product performance criteria and client feedback to improve client experience
• Manage vendor relationships

Requirements:
• Degree in business management, marketing, computer science, information management systems or a closely related field
• 4 Two years of experience managing or implementing online communication technologies or two years of product Managership experience
• Strong background in data analysis, usability, and/or software development and architecture a plus
• General knowledge of Internet technologies, with prior experience utilizing Live Person, Oracle, Marketo or similar online communication platforms.
• Excellent multitasking, time management, written, and oral communication skills


How to apply:
+ Click apply at the bottom of this page
+ Email a resume to Trish at tmiller@vitamintalent.com
+ Treat yourself. You've just applied for one of the most awesome opportunities you've ever seen!

Not your cup of tea? Refer a friend! http://vitamintalent.com/rewards

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