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Office Manager

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Are you mind-bogglingly stellar at everything you do? Can you field questions about benefits, and help run an office like a "lean, mean fighting machine" all while delivering positive customer service that is absolutely infectious? Are you looking for a company you can call home? A place where people understand that "work/life fit" isn't just something to put on the company website, but an idea that's put into practice every workday? Then we've been looking for you! Aquent is the world's leading Creative and Marketing staffing firm, founded over 22 years ago on these four guiding principles:
• People Make the Difference • Holism • Relentless Pursuit of Customer Value • Continuous Learning and Improvement We're not kidding, we love our company, and we're looking for a top Office Manager to add to our team!

Primary Responsibilities: • Handle A/P and A/R function to ensure timely payment of local expenses and collection on Aquent invoices, working with A/P and A/R teams in Boston. • Coordinate trouble shooting of technical needs for the DC office, working with EIS department to resolve issues. • Provide support and assist with reporting and onboarding requirements for major local accounts, coordinating with multiple agents within North America. • Front desk & phone support (handling talent & client requests including benefits, invoicing, timecard questions and worker’s comp claims). • Manage HR compliance requirements including, but not limited to: EEOC for internal interviews hires, Talent COBRA process, and I-9’s. • Manage the facility and vendor relationships including: office supplies phones, computers, office equipment, and overall office appearance. • Provide additional support as needed on a timely and consistent basis, including but not limited to filing, and working with internal staff to resolve client/talent issues on an ad hoc basis. • Play a major role in accomplishing a wide range of projects for internal and external clients via the Shared Services team. • Be an active participant of the Client and Talent Support team – participate in team meetings, identify opportunities for the team, streamline processes for assigned projects, and collaborate with team members.

Client Description: Then see what we have to offer: • Work/life fit • Generous 401(k) plan • Paid sick days and vacation • Tuition Reimbursement • Use of Aquent's Hawaii and Florida beach houses • Flexible spending accounts And, of course: • A great company culture!
Other Requirements: • 3+ years administrative business experience •
• Proven ability to learn new technology quickly • Experience troubleshooting and supporting field operations in areas specific to computers, software, and cloud computing • Proven ability to solve problems, make decisions, and resolve conflicts • Strong Microsoft Office skills • College degree (preferred) And, of course: • Customer service fanaticism

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