Office Manager | Office Administrator | Training Assistant | HR Assistant

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Are you mind-bogglingly stellar at everything you do?

Can you multi-task, field questions from internal and external clients, and help run an office like a "lean, mean fighting machine", all while delivering positive customer service that is absolutely infectious?

Are you looking for a company you can call home? A place where people understand that "work/life fit" isn't just something to put on the company website, but an idea that's put into practice every workday?

Then we've been looking for you!

Primary Responsibilities:

• Provide support and assist with reporting and onboarding requirements for major local accounts, coordinating with multiple contacts within North America.

• Coordinate trouble shooting of technical needs working with Enterprise Information Services (EIS) department to resolve issues.

• Providing support for our latest Massive Online Open Course (MOOC) trainings, and supporting upcoming talent training programs.

• Be an active participant of the Shared Services Client & Talent Support team – participate in team meetings, identify opportunities for the team, streamline processes for assigned projects, and collaborate with team members.

• Front desk & phone support (handling talent & client requests including benefits, invoicing, timecard questions and Workers’ Compensation claims).

• Manage HR compliance requirements including, but not limited to: EEOC for internal interviews hires, Talent COBRA process, and I-9s.

• Manage the facility and vendor relationships including: office supplies phones, computers, office equipment, and overall office appearance.

• Provide additional support as needed on a timely and consistent basis, including but not limited to filing, and working with internal staff to resolve client/talent issues on an ad hoc basis.

Other Requirements:

• 3+ years administrative business experience
• Proven ability to learn new technology quickly
• Experience troubleshooting and supporting field operations in areas specific to computers, software, and cloud computing
• Proven ability to solve problems, make decisions, and resolve conflicts
• Strong Microsoft Office skills
• College degree (preferred)
• Customer Service Fanaticism
• Strong analytical skills
• Social media skills
• Experience with forums in a learning environment is a plus
• Experience with customer satisfaction surveying would also be a plus

What we have to offer:

Not only is Aquent a company that provides marketing and design staffing solutions to much of the Fortune 500, it’s a place where work sometimes feels like play, and where you’ll meet tons of motivated and forward-thinking people.
We’re consistently rated best in the industry because of our results-oriented service, and we want to keep the trophies coming!

This is a position where innovative ideas are valued, efforts applauded, and achievements recognized. We prioritize a work-life balance, and support one another so that when it’s time to take it easy we know we can do just that.

What You Get:

• Competitive pay and generous benefits package
• Work/life fit
• Generous 401(k) plan
• Paid sick days and vacation
• Tuition Reimbursement
• Use of Aquent's Hawaii and Florida beach houses
• Flexible spending accounts
• A great company culture!

Does this sound like something you just can’t pass up? What are you waiting for? Apply now!