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OEM Sales Specialist

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The primary responsibility of this role will be to drive revenue across respective business units. The role’s focus will be three fold,

(i) Driving the OEM Product suite and

(ii) Building and growing the Tablet (Windows based) business and

(iii) Be the integration point between Education sales teams.

These priorities areas will cross both the Commercial and Consumer segments.

Responsibilities include:


Sales
• The role requires active presence on the sales floor 5 days a week. This will include supporting the sales teams, participating in weekly team meetings, ensuring timely communications to sales team, and managing interaction with the other segments of the business.
• Review previous week’s naked quotes and work closely with sales team to convert them to closed opportunities for MS Office
• Identify new revenue streams by analyzing pipeline reports and customer lists while proactively helping sales teams close incremental sales opportunities.
• Partner closely with Sales lead to drive MS Office through Canadian consumer focused Chat & Voice-Queue teams based there.
• Implement weekly/monthly/quarterly sales motivation programs across the Sales floor.
• Provide weekly updates on performance to both internal teams/management
• Motivate the floor: Work with Local Sales managers to assist in driving appropriate sales behavior. This may include phone calls and direct training on base product.

Operations and Planning
• Monthly/fortnightly ROB (Rhythm of the Business) calls that include insights within sales center, market insights, business upside/issues which may impact forecast, key initiatives, compete situations and escalations.
• Support quarterly planning sessions for the following quarter’s execution.
• Ensure escalation path is in place between Technical Sales Consultants for any challenging technical/solution related issues.

Engagement
• Managing Weekly Pipeline for key partners and customers
• Build an air tight relationship with the sales teams and act as the trusted advisor
• Work closely with team leads to maximize / increase pipeline opportunities
• Work closely with Consumer Marketing team to have an integrated marketing approach to drive scale and reach.

Sales Readiness
• Coordinate with area Marketing Specialist and Investment fund manager to ensure appropriate product training is implemented, especially focusing on new products, refresh training on existing products and any other product training as necessary with appropriate call to action and go dos that are measureable.
• Side by side coaching to help low attach performers and assist sales reps to overcome common customer objections and capitalize on sales upside opportunities

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