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Network Engineer

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Position Overview:

Under the direction of the Network Service Operations Manager, the Network

Engineer requires experience in Switching and Routing and how it relates to

servers, storage, and virtualization. The Network Engineer will primarily be

involved with Network Operations related Incidents and Troubleshooting

Responsibilities:

 Technical expertise in LAN/WAN networking, IP addressing, firewalls, etc.

 Strong Troubleshooting interpersonal, communication and problem-

solving skills combined with technical understanding of voice, data, and

fiber optic systems.

 Knowledge of network management systems and network operating

systems.

 Commitment to developing presentation, communication, organization and

time management skills necessary to provide excellent customer service

in a professional manner.

 Works with fellow engineers where specialties such as: integration voice,

data and video applications, security products for network compatibility

and applicability.

 Performs other related duties as required.

 Communicate with colleagues, management, customers, vendors and

others in a courteous professional manner.

 Troubleshooting experience network/incidents problems as they relate to

routing and switching, Firewalls and Load Balancing.

 Correlate detected network events to identify potential problems or root

causes.

 Assist application and system owners in troubleshooting problematic

network dependent applications.

 Participate in project handoffs for Network Operational support.

 Participate in a formal incident rapid response process for high priority

incidents (This includes On Call responsibilities).

 Collaborate with the team to insure that an incident's underlying problems

are managed and resolved.

 Implement network change in the context of incident resolution, problem

management and service requests.

 Be aware of and follow existing network management change procedures.

 Work outside of normal business hours when required (scheduled

maintenance, outage response, last minute urgent requests, 24x7

Network On Call support ).

 Network Documentation.

Job Requirements

 At least one relevant professional level certification such as the CCNA,

CCNP, CCIP.

 4+ years of progressive experience in networking and network security

including, VPN's, enterprise routing, L3-7 switching, and Cisco IOS.

 Experience with Cisco ASA/FWSM firewalls Requirement and Checkpoint

preferred as well.

 Professional level of familiarity implementing and troubleshooting Cisco

Catalyst and Nexus platforms.

 Very strong focus on the customer's needs and a willingness to

accommodate.

 Professional level understanding of TCP and UDP mechanics including

ability to interpret packet captures.

 Professional understanding of popular network communications protocols

such as DNS, RPC, HTTP et cetera

 Expert understanding of OSPF, and BGP, as well as real world

implementation and troubleshooting experience.

 Expert understanding of BGP (confederations, communities,) as well as

real world implementation and troubleshooting experience.

 Professional understanding of QoS as well as real world implementation

and troubleshooting experience.

 Excellent oral and written communication skills.

 Ability to manage several concurrent tasks and priorities.

 Very strong focus on the customer's needs and a willingness to

accommodate.

 Expert understanding of SNMP.

 Self-motivation and the ability to work with almost no supervision.

Skills and Abilities Required:

 Must be able to work independently.

 Must be able to learn and understand new technologies quickly.

 Able to present highly technical topics including advanced

products/applications and business solutions to large groups.

 Must be detail oriented and organized.

 Must be able to work on many different projects at one time.

 Must be able to work in team environment.

 Must be experienced with Cisco Catalyst & Nexus switching technologies.

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