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NYC Based User Researcher Needed Immediately!

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Are you highly skilled in using a range of research methods to conduct both self-driven exploratory research as well

as participant based research? Do you have experience in organizing and conducting participant based data

gathering activities? Can you help define the user experience by understanding user needs, motivations and

behaviors? Then you are just the person we are looking for to help our client develop next-gen digital solutions for

enterprise level applications (deployed on smart phone, tablets, kiosks, desktops, anything with a screen is fair

game). The researchers assist clients by conducting user research studies at various points in the product

development. They analyze the design and functional attributes of existing software solutions as well as help

identify needs for as yet undeveloped applications.


A portfolio of previous work is required for consideration to this position. This job will involve direct client

interaction as well as collaboration with remote teams.


Responsibilities

 Discuss projects with clients to understand the current status and needs

 Work with clients to define appropriate UX goals, metrics and KPIs

 Scope and plan user research activities that will yield actionable data

 Track project status and progress

 Understand and incorporate complex technical and business requirements into research

 Conduct early stage design and feature definition activities

 Collect and analyze user behavior

 Conduct in-lab usability research including test design, observation, and data analysis

 Generate reports, user scenarios and other user research artifacts based on findings and data

 Present research findings to diverse audiences using both written reports as well as in-person meetings

 Identify potential research opportunities that might exist in other projects

 Communicate research findings to UX design team and product managers and translate those findings

into functional requirements

 Work with other designers to refine visual interaction, promoting consistency and efficiency

 Demonstrate research capabilities to customers and business partners and evangelize the usefulness of

user research activities


Must Have Qualifications:

 Bachelor’s degree in Human Computer Interaction, Cognitive Psychology, Human Factors, Sociology,

Anthropology, or related field

 Demonstrated experience of having used various research methods for participant based research

(please share a portfolio)

 Skilled at clearly conveying complex research findings and system design recommendations through

documentation and remote communication (email & teleconference)

 Ability to stay on track with current academic and field specific research and apply it to designs

 A passion for keeping up with the latest technologies and user interface strategies

 Must be US Citizen or Green Card holder

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