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Multimedia Specialist - W/Strong Webinar Experience

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Our client is looking for a Multimedia Specialist with strong hands-on webinar experience. The idea talent will be responsible for but not limited to:

The Multimedia Specialist primarily supports the production of webinars and conducts special projects related to webinars and video. Also partners closely with senior channel producers, subject matter experts (SME) for webinars and conferences, and others for data reporting and processes.

-Supports the execution of webinars. Manages day-to-day logistics related to the webinar development process, including scheduling, editing, registrations and production environment review. Liaises with other team members to ensure deadlines and deliverables are met.
-Serves as webinar technologist, manages equipment inventory, and acts as technical lead for IT teams executing webinar standard operating procedures. Has the ability to assess issues in technology, data and set up; responsible for troubleshooting. Works with third-party vendors to ensure adherence to short timeframe for deliverables. Understands back-end webinar and live streaming platform capabilities.
-Establishes and manages on-demand webinar recording process.
-Provides business intelligence with data required for metrics reporting.
-Creates regular status and recap reports for all stakeholders.
-Specific projects require the Multimedia Specialist to conduct an audit of existing Brainshark material and work with relevant stakeholders to determine which content will need to migrate into the new webinar technology. Develops a schedule and conducts migration.
-Review existing video footage, determines meta data for cataloguing, and digitizes old formats and archive video into a new archive system.
-Performs related ad hoc requests as required.
-Performs basic conference room troubleshooting and collaborates with technology support team if needed (e.g., phone, polycom, hard-wired internet, projector).


-Demonstrates the ability to anticipate and proactively address issues; provide effective to real-time technical issues during live events; offer creative solutions
-Demonstrates the ability to lead teams across multiple locations and coordinate with vendors, the meetings group, and multimedia team
-Demonstrates the ability to facilitate discussions and ensure follow-through by team members
-Demonstrates strong written and verbal communication skills; ability to effectively communicate with a diverse group of associates and senior business leaders; strong grammar and syntax skills; strong presentation skills; strong inter-personal skills
-Demonstrates strong detail orientation, process orientation, organizational, and multi-tasking skills; ability to effectively manage an unpredictable workload and meet established deadlines
-Demonstrates the ability to collaborate and develop/maintain working relationships inside and outside the organization to enable effective completion of business objectives
-Demonstrates the ability to work in a team environment; initiative to work and learn independently and proactively contribute to department goals; and ability to lead others while maintaining effective business relationships with associates throughout the organization
-Demonstrates sound judgment in resolving matters of moderate complexity
-Demonstrates an in-depth knowledge of multiple content channels
-Demonstrates initiative by identifying issues for managers and team members; knowledge of webinar and multimedia best practices
-Requires knowledge and expertise in webinar technologies (Adobe, On24, WebEx)
-Requires working experience with Microsoft Excel, Adobe, WebEx, On24, or equivalent marketing webinar technology
-Requires presence in the Los Angeles, Los Angeles-West, and/or Irvine offices for dress rehearsals and live events
-Requires 3-5 years of relatable experience in webinar production
-Knowledge of financial services is desirable
- Bachelor’s degree is preferred but not required

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