We are looking for a talented UX DESIGNER to join our client's UX and Insights team.
This role is offered as a permanent placement and is best suited to a midweight level.
You will be joining a client with a large and diverse customer base, who have complex and varied challenges, all of which require innovate customers focused solutions.
ABOUT THE ROLE:
Within this role, you will play an integral role in the development of the company's future vision and digital offering. You will be working closely with teams across the business and all customer-facing touchpoints – encompassing websites, products, services and more! You will be focused on continually driving improvements in the usability, engagement, and conversion to improve to customer experience.
Projects are highly varied in scope and size; though always informed by a customer centric perspective – they range from internal / enterprise / team-facing interfaces and service design based initiatives; through to large scale customer communication improvements.
UX deliverables will include competitor / product analysis, identifying feature / innovation implementations, creating user flows, user journeys, sitemaps, wireframes, prototypes, UI mockups right through to user testing (screen recording, heat maps, AB testing).
You will be joining a friendly & social team; working within Agile sprints to deliver best in class solutions for this high profile company.
- Solid experience working on UX projects, within a commercial studio environment.
- You will have a love of data / analytics; combined with the ability to draw conclusions and make recommendations that optimise and improve the overall user experience.
- Some UI design skills would be beneficial, though not essential for this role.
- You will be a confident communicator, helping to champion UX and HCD across the business, including to teams / staff that haven't been exposed to this thinking before.
Creative, hardworking & results driven team, who love to experiment and solve problems; focused on innovation, testing and learning at speed in a collaborative & supportive environment. They truly believe that people do their best work when they enjoy what they do!
If this opportunity excites you and you want to learn more info, please connect with Sam George at Sgeorge@firebrandtalent.com
KNOW SOMEONE SUITABLE? Please feel free to share / forward this role. We have a great referral bonus and can hook you up with $$ for anyone you refer that we end up placing in a position.