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Merchant Program Manager

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Aquent's client is looking for a Merchant Program Manager to work a 6 month contract in Richfield, MN (suburb of Minneapolis - no remote).

Appliances Merchant Operations coordinates business project that are required to continue to grow the business. Merchant Operations works closely with a variety of business organizations across the organization (e.g., Merchants, demand planning, finance) to implement changes within the business.

Project Description:
•Ensure the project teams are executing against project plans carried out in accordance with established specifications, schedules, and framework.
•Review & consolidate functional project plans to define key program work streams, milestones, owners, critical path deliverables & ensure timely escalation to leadership when needed.
•Perform responsibilities in partnership with the Program Project Manager, IT & ALL Functional Areas’ Business Leads).

Specific Tasks Include:
•Review project plans with Business Project Managers including deliverables, owners and targeted dates
•Facilitate meetings leveraging agendas, clear outcomes, action item tracking & follow up
•Facilitate the escalation process to the Business Lead and/or Program Manager, as needed
•Ensure all PM have updated: Project Status Reports (weekly), & action item, risk & decision updates (as needed)
•Review & create detailed content for program PM meetings
•Facilitate process flow meetings, as required
•Provide input into change management deliverables, as needed
•Provides Program Project Manager support, as needed, to ensure action items are being resolved timely and effectively
•Ensure risks, issues or decisions with impacts across the program are communicated
•Lead program cross functional meetings with agenda, recaps and follow-up on all initiatives
•Creation or updating of Leadership decks & status communications
•Drive project/program meeting rhythms and tools
•Document and distribute program cross functional meeting notes, action items, etc.
•Drives Project Managers’ engagement and hold working team members accountable to deliverables and timelines. Escalates accountability concerns as appropriate.

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