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Merchandising Coordinator

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Description:
• Responsible for set-up and maintenance of the web site in order to meet or exceed customer expectations and drive results. Produces work that is efficient, accurate and detail oriented. Performs daily activities that support the merchandising department strategy and vision. Trouble shoots problems and influence resolution across functions.
• Support Merchant team’s in-season business reaction with changes to categories, style or style/color display, sort orders.
• Assist with web management to create a compelling product experience on the site, to include inspirational merchandise presentation, simple and intuitive category navigation, and clear and accurate product details.
• Prepare and maintain a seasonal style list to allow pre-season tasks to be clearly grouped and managed, as well as communicated to business partners. This includes styles & style/colors, standard outfits, marketing outfits, merged styles.
• Optimize the mapping of the merchandise hierarchy into the web hierarchy to reduce manual product associations.
• Ensure that all products have appropriate imagery & copy ready to post when the product is available for sale. This requires submitting photo requests for all products, reviewing & approving those images, submitting copy requests for all products, reviewing & approving the product copy.
• Attribute styles: Associate styles into the web hierarchy, sort styles within departments, add marketing flags, merge styles, add cross-sells.
• Support creation of marketing content: Create outfit records, submit photography requests for outfits & assets, update outfit requests with actual image files, update outfits pre-launch to reflect desired site behavior.
• Monitor styles that stock on daily basis to ensure proper site display.
• Review website daily to ensure proper functionality of categories & styles.
• Communicate issues and best practices to all merchandising teams.
• Communicate web calendar to merchandising team identifying potential issues and risks.
• Work with production and IT to communicate system bugs and issues.
• Work with product management to learn, test & improve functionality of systems including PCM.
• Work with photo studio and creative team to ensure that all images are available and accurate.
• Work with copy to ensure that all products have correct copy.
• Communicate resolution and status of fixes to merchandising team.
• Support an open and inclusive environment that recognizes employees based on the strength of their efforts.
• Demonstrate strong teamwork skills through cooperating with cross-functional teams while remaining focused.
• Online merchant team: Execute online merchandising strategy on the website.
• Online marketing, creative team: Support requirements for photography as well as final display to customer.
• Photo studio & copy team: Request & Monitor workflow ensuring products are ready to sell upon receipt.
• Product Management/Production/IT: Communicate best practices, status-updates, and bugs, give tool design feedback.
• Coordinate with brand Order Management Specialist to create and maintain complete and accurate style and order details in the Order Management System (PROMPT).
• Record all changes communicated by brand production team and/or merchandising.
• Complete outstanding purchase order work (i.e. color and size breakdowns, packing details) on a timely basis.
• Track incoming orders to ensure timely delivery and communicate any issues (e.g. late or priority orders) to appropriate contacts (production/GIS, buyers, logistics or DC teams).
• Maintain accurate regular, promotional and markdown online pricing.

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