The Merchandise Assistant manages the acquisition, coordination and tracking of his/her subcategory item pages and shelves on the website. He/She manages item page content, cross-sells, and accessories for the merchandise department. He/She assists the call center associates with customer service questions. This position will be responsible for managing the acquisition, coordination and tracking of inbound supplier data.ESSENTIAL DUTIES & RESPONSIBILITIES:1. Coordination of content & item setup 50%� Supports the item level efforts of all merchandise categories reporting to the Category Manager � Work with Buyers and Item Set up Team to set up new items and maintain item changes such as: numbers, item dimensions, rebates, add distributors, remove distributors, retail price changes, cost price changes.� Works closely with the copywriters and supplier to manage content acquisition.� Works closely with the Item Set Up Team and supplier to manage the procurement and coordination of digital images and/or samples for the site.� Work with Web Collage, CNET, and easy2.com on product demos and page outlook enhancement. � Oversees the quality assurance process as it relates to the item�s preparation to go live on the site.� Work with Marketing to insure all TAB Closing proofs are set up correctly.� Run in stock daily report for daily publishing. � Track all items coming in, out to supplier, or with cross-functional team to ensure all items go live in a timely manner.� Maintain item pages with accurate accessories and cross sell layout.� Manage change requests such as: prices, flags, inventory availability, critical live images and copy changes, base/variant maintenance. 2. Administrative and Tracking 30%� Monitor reviews and ratings feedback.� Submit critical tickets for system, or data repairs.� Run reports to insure end dates are accurate for item�s existence. � Run weekly out of stock reports for drop shipment items and email them out to pertaining suppliers for ETA.� Comp shop other competitor sites.3. Special Projects 20%� Coordinate with Associate Operations Manager, Resolutions, and the Legal Team to resolve customer service issues promptly and accurately.� Provide additional support to the Item Set Up Team, PIM Support team, and Inbound Team as defined by the category manager.� Provide new MAs within the department basic training.