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Video Production Specialist for E-Learning

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Our medical device client in Indianapolis is looking for a Media Services Specialist to support the Commercial Education team with video production and asset management. 

Responsibilities include, but are not limited to: 

  • Records, edits and produces A/V content to be used for training purposes
  • Works with internal developers and stakeholders to produce a wide variety of A/V content aligned with best training practices
  • Acts as the technical resource for all video needs within Commercial Education
  • Proactively drives necessary changes to local processes to ensure all training data meets business and regulatory compliance requirements
  • May develop content for web based training
  • and packages videos to be compatible with Powerpoint presentations, HTML, Webex 
  • Manages and maintains all video production and other equipment. 
  • Collaborate with internal resources to develop, integrate and sustain Virtual Instructor Led Training (VILT) within Commercial Education. 
  • Provides general A/V support to colleagues and customers. 
  • Acts as a technical resource performing a variety of routine and some complex administrative and analysis functions supporting the North America Commercial Education customer learning platform 
  • Provides clear, concise, timely, and accurate data and information to both internal and external customers. 
  • Takes full accountability to manage the data, systems, and processes in order to ensure their integrity and ability to provide accurate and timely delivery of information and/or transactions for our customers. 
  • This position requires a significant customer service orientation for both internal and external
  • Work is varied and somewhat complex in nature requiring evaluation, originality or ingenuity
  • Interfaces with external and internal customers and departments on a regular basis. 
  • Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions. 
  • Acts as the Tier II support liaison for Diagnostics University answering questions, providing technical support, and assisting users with various business processes. 
  • Ensures system process standards are implemented and followed.

Preferred Skills: 

  • Adobe Premiere; advanced proficiency 
  • Media Encoder; advanced proficiency 
  • Adobe Creative Suite, Captivate, Camtasia, and Storyline; basic to mid-level proficiency 
  • Success Factors - basic to mid-level proficiency

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