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Marketing System Analyst II

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- Performs Quality Assurance activities required to validate data at the field and table level.
- Through testing, validates results of newly developed campaign and reporting results against database reporting.
- Responsible for ensuring accuracy and completeness for software development and reporting projects. Understands the loyalty database, backend processes, and frequent flyer program to provide support around the company’s needs to generate revenue, gain Customer insight and/or maintain the loyalty program’s competitiveness.
- Performs quality control on developed Unica campaigns and SQL scripts.
- Works with various Marketing teams to assess technology needs to support, track and segment Customer and Membership data trends.
- Responsible for ensuring accuracy, completeness, and standard adherence for assigned projects.
- Implements projects in conjunction with the Customer/Rapid Rewards production, Marketing's Analytics, SWABIZ and/or EDW teams.
- Liason between internal departments and vendors.
- Maintains an understanding of new technology and trends.
- Assists in finding most cost effective methods of implementation with an eye to always finding ways to contain costs

Skills:
- Ability to function under stress, meets deadlines, juggle multiple tasks, and work as a team player with no supervision.
- Must possess excellent organizational and writing skills. Must be able to handle multiple situations simultaneously with strong attention to detail.
- Must demonstrate and maintain high regard for confidential and sensitive information.
- Must have judgment sufficient to handle and solve complex administrative challenges.
- Must have knowledge of computer systems and software (Windows, Word, Excel, and the Internet).
- Must be able to communicate effectively verbally by telephone and face to face.
- Must be able to speak before the public.
- Assignments are received in task oriented terms. Work is reviewed for soundness of judgment and overall quality and efficiency.
- Accomplishes tasks mainly through direct supervision of Team. Monitors daily assignments of Team and actively assists or provides direction to them as required. May perform ongoing tasks of Team.
- Ensures that projects are completed on schedule following established procedures.
- Majority of liaison is on internal basis with Team and Leaders on same level or one level higher. Contact with internal Employees and outside Customer representatives at various levels concerning specific phases of projects or contracts.

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