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Marketing Program Manager

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This is a critical marketing support role at our large biotechnology client. You will work with a smart, cross-functional team that is responsible for building and managing marketing programs within their divisions. You will help them plan and execute large, complex marketing programs on time and on budget. It requires a unique combination of marketing experience, business acumen, project management, communication, and leadership skills. And at the heart of it, you have to love to get things done. The primary pillars to this role include an execution orientation, relationship building, marketing communication expertise, and leadership. 

Responsibilities: 
• Provide leadership of cross-functional teams to align initiatives and execute to the cleint's strategic vision 
• Convert program requirements to executable deliverables; develop and help maintain project plans and schedules 
• Communicate status and activities and must have strong communication and organization skills. 
• Identify and communicate program scope and ensure critical paths, milestones and all objectives are met 
• Develop and deliver professional written and spoken communications that ensure team members and leadership have clear, concise, and up-to-date information on progress 
• Work with teams and individuals to mitigate conflicts and resolve issues as needed. Leverage cross-organizational relationships for support, and escalate in a solutions-oriented manner 
• Establish and lead execution of new processes as needed to ensure ongoing program success 
• Curate, analyze, and present data to solve problems, drive change, and improve performance 
• Ensure clear definition of program success, monitor results, and present ideas for optimization of campaigns and tactics 
• Work with your assigned business to understand strategic plans and align on communications needs. 
• Provide guidance to the business on process, best practices and channel optimization. 
• Support development of diverse assets, including advertising (print & digital), collateral, emails, trade show materials, video, photography, training, etc.
• Collaborate with a wide variety of stakeholders (creative services, web, events, and external agencies) to deliver the tactical assets to support these plans. 
• Responsible for managing a high volume of activity and prioritize activities to effectively deliver plans on time and budget. 
• Ensure that all deliverables meet corporate & brand guidelines and quality standards. 
• May also facilitate logistical activities to support events and other business priorities. 

Key Competencies
• A do what you say approach – The ability to have an impeccable delivery of all projects to hit all milestones on or before communicated/aligned timeline. 
• A high proficiency at prioritizing and managing complex programs, channels and tactic mix. 
• The ability to consistently communicate status of projects on a weekly basis, creating 100% clarity of project status, expectations, next steps and final delivery. 
• The capability to manage relationships through open and consistent communication to establish and maintain Business Partner's trust including setting and managing clear expectations. 
• A bias toward anticipating and creatively solving or avoiding problems vs. simply reacting 
• Being a pleasure to work with - business partners love working with you, commercial marketing folks will do anything for you, because they know you have their back 
• Expertise in marketing communications (i.e. channel knowledge, customer journey, personas, integrated campaign execution) 
• The ability to act as a single point of contact for all Business Partners to all marketing operations' functions (digital, external/internal agencies, etc.) 
• The ability to provide a high level of accountability - the MPM has greatest influence as to whether an execution goes well or poorly – defining the “true north” as the BU (business unit) need 

Minimum Qualifications: 
• BA/BS degree in marketing or communications 
• Professional marketing experience in the high-tech industry (Life sciences industry experience preferred) 
• Experience managing marketing program execution from strategic collaboration through completion of tactical deliverables. 
• Experience with project management or workflow systems.

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