These job descriptions are examples. Looking for work?

Find JobsFind Jobs

Marketing Operations Manager / Project Manager

0 people like this description

The individual will be responsible for end-to-end operations and project management for marketing campaign set up, initiation, requirements gathering, development, and execution to ensure timely, on budget and accurate campaign delivery. The role also includes providing strategic guidance to the team as to how to best operationalize initiatives. The campaigns could be created using digital (websites, display, search, social, mobile) and/or traditional (direct mail, email, tele services).

-- Understand business objectives / strategic imperatives to enable delivery of optimal marketing solutions
--Lead Operations team and run operations meetings capturing and tracking progress for action items, issues and risks.
--Provide strategic guidance and best practices to brands for marketing campaign planning and execution
--Oversee campaign initiation through coordination with internal and external stakeholders
--Develop and manage integrated project plan (in MS Project) for all vendors and internal activities.
--Identify dependencies / gaps in the plan and provide guidance to address identified risks
-- Identify and document spend across all channels for the campaign / tactics
--Coordinate with Epsilon Account Management team to ensure complete alignment across team
--Manage deliverables across vendors and internal teams to ensure milestones are met
--Ensure quality assurance process and deliverables meet all end-to-end and other functional testing requirements
--Develop and manage Communicate Plan with management and key stakeholders.
--Provide status on all brand initiatives and align on next steps / risk management activities
--Ensure all related documentation and materials are created and complete.in accordance with approved policies and procedures
-- Escalate any potential risks with recommendation on mitigation
--Ensure campaign goals/ KPIs are defined (during requirements gathering phase) tracked (during development phase) and measured.
--Engage with key resources (e.g. Privacy, Compliance, Legal, IT) on an as needed basis
--Identify opportunities for process improvement / enhancement and provide suggestions to optimize

Minimum Requirements
• Undergraduate degree required
• 7+ years of marketing and/or multi-channel marketing operations experience (telemarketing, direct mail, email, digital, social, mobile etc.) with understanding of each channel’s unique requirements and best practices
• Experience from Pharmaceutical and/or Consumer Healthcare is strongly recommended, but not mandated
• Project management experience and skills required
• Strong written and verbal communication skills
• Demonstrated sense of project ownership
• Cross-functional alignment and influencing skills
• Proven track record of leadership skills
• Strong focus on customer/client service
• Experience with MS Office products - MS Project

These job descriptions are examples. Looking for work?

Find JobsFind Jobs