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Marketing Communications Project Manager-Online

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The Marketing Communications Project Manager I is responsible for overseeing the marketing communications projects for online, supporting Medicare and any additional microsite development. This position is responsible to ensure projects are on-time, in compliance and on budget.
• Project management experience in health care preferred
• Experience/knowledge with Microsoft Project preferred
• Experience/knowledge in Word, Excel, PowerPoint and Aprimo

The Marketing Communications Project Manager supports the Consulting Services team in ensuring that project results fulfill client objectives, reflect brand standards, meet all required criteria for accuracy and compliance, and are completed in a timely, cost-effective manner. The Project Manager manages communications projects for multiple marketing and member retention programs for program-wide, regional, and/or service area clients. This position supports the Communications Consultants in problem-solving, decision-making, and client contact. This position also collaborates with Brand Management, Creative Services, Operations and Production, and other Consulting Services staff to promote and support Shared Services Marketing Communications goals.

Essential Functions:
• Develops formal project work plan (including schedule and cost estimates) for Marketing Communications projects of a moderately strategic and/or complex nature.
• Provide relevant project direction to client, team, or functional partners (e.g., Creative Services, Operations, Production units) to ensure completion within project parameters including budget and schedule. Interface with other functions (e.g., writing, editing, translation, photography, etc.) as required by project
• Help gather additional input and assist in problem-solving as required.
• Recommend and present creative drafts for review. Ensure that creative brief is approved by Brand Management, Consulting Services, and Creative Services staff.
• Continually evaluate project components for effectiveness against criteria and develop alternative solutions as required.
• Route project for approval as appropriate and ensure all necessary sign-offs are secured (regulatory, legal, brand, and client) prior to production.
• Track project costs against established budget and report results to appropriate parties/ stakeholders in a timely and accurate manner.
• Support clients with appropriate contact and effective decision-making.
• Take ownership of project issues and provide client consultation and service.
• Continually track and document project status against timeline. Update project schedule in database to accurately indicate current status.
• Provide updates to key stakeholders and/or teams as applicable.
• Open complex projects as assigned and close projects in a timely fashion.
• Record time-keeping and invoice information for project file.
• Collaborate with program-wide, regional, and/or service area staff to share resources, procedures, and standards.
• Manage additional duties as necessary or assigned.
• Opens routine and/or moderately complex projects as assigned and closes projects in a timely fashion, using departmental project management software applications.
• Drafts talking points, FAQs, emails, and other support materials to complement tactical components of marketing communications programs.

Basic Qualifications:
Experience
• Minimum 3 years of experience in writing and editing, leading marketing communications projects for diverse market segments, audiences & industries, and developing and implementing strategic and tactical communications plans.
Education
• Bachelor's degree in communications, marketing, advertising or design, OR four (4) years of experience in a directly related field.
• High School Diploma or General Education Development (GED) required.

Additional Requirements:
• Familiar with health care industry.
• Ability to work in a Labor/Management Partnership environment.
• Excellent verbal and written communications skills, including the ability to communicate complex issues in simple terms, both verbally and in written form.
• Demonstrated skills in communications project management from concept through completion.
• Familiar with computer-based publication design, reproduction & output processes, and software programs such as: Dreamweaver, Excel, PowerPoint and MS Project.
• Proficient in software used by the department.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
• Health care industry experience preferred.
• Portfolio of work samples preferred.
• Microsoft Project

In addition to the job description please provide the following information:
Top 3-5 Daily Responsibilities:
1. Facilitate project tasks to keep projects moving
2. Problem solve and collaborate with business partners to keep projects on track
3. Track projects in MRM system
4. Communicate project directions, meeting recaps, status to stakeholders

Top 3-5 Required Skills:
1. Marketing communications
2. Project management
3. Develop marketing briefs and business requirements
4. Build and maintain strong working relationships
Desired Skills:
1. Online content management, internet marketing experience
2. Editorial/proofreading
3. Healthcare marketing experience
Soft Skills:
1. Motivated team player, but able to work independently
2. Excellent verbal and written communication skills
3. Organized, detailed oriented, adhere to timeline

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