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Manager of Creative/Production

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The Production Director drives operational excellence within the functional area of Creative Solutions. The production staff includes programmers, graphic artists, and art directors. The Production Director, in collaboration with the Director of Solutions Architecture, ensures that all deliverables are produced with quality, on time, and on budget to the satisfaction of the clients.

The department is responsible for delivering highly interactive, media-rich e-learning solutions, simulations, mobile learning, social media web sites, paper-based instructional materials, and marketing collateral. In addition to leading the in-house production staff, the Production Director coordinates and manages production activities with the offshore production partner.

Direct Reports:
- Art Director
- Development Director
- Senior Developers
- Developers
- Senior Graphic Designers
- Graphic Designers

Responsibilities
• Leads: Sets a vision for how the department will operate and leads personnel towards that vision, while also influencing peers and managers to drive positive change within the company as a whole.
• Manages Resources: Manages internal resources (Art Director, Developers/Programmers, and Graphic Artists), independent contractors, offshore production partners, and any other vendor-partners
• Optimizes Processes: Establishes processes, tools, standards, and best practices for media production and programming and works in concert with our Director of Solutions Architecture to improve cross-functional communication and coordination.
• Ensures Quality: Establishes quality control criteria (i.e., “What do we consider good?”) and processes (i.e., “How will we make sure it is good?”), ensuring that all deliverables meet the highest standards.
• Staffs Projects: Assigns Production resources to project teams in a way that optimizes quality, responsiveness, efficiency, and billable utilization, balancing the needs of the business with the needs of the individual. Actively seeks opportunities to utilize the services of our offshore production partner.
• Develops Capabilities: Helps direct reports grow professionally, maximize their technical proficiency and ability to work independently, and increase business savvy.
• Innovates: Expands Production’s technical capabilities by developing new approaches and embracing new technologies.
• Consults: As a billable resource, acts as a consultant to Production Leads as well as to clients, helping them define look & feel, programming plans, proofs of concept, working models, functional prototypes, templates, and development platforms.
• Develops Courses: Acts in the role of Production Lead for some projects.
• Sales & Support: Assist Sales & Marketing with proposals, SOWs, and proposal presentations in response to RFPs, RFIs, and other client requests.

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