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MARKETING ANALYST

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MARKETING ANALYST
LOCATION: San Francisco, CA
START DATE: ASAP
CONTRACT: Monday – Friday || On-Going Contract
PAY: $25-$30/hr (based on experience)

OUR FORTUNE 500 RETAIL CLIENT IS IN NEED OF A MARKEITNG ANALYST TO JOIN THE TEAM!

As an Analyst on the Consumer Insights team you will support the team in the areas of Customer Satisfaction Tracking, User Experience, and Custom Projects. Analysts partner with internal and external stakeholders across varying levels, from peers to group leaders. This position assists with data analysis and interpretation, becoming an expert in the online reporting tools we use to gather and analyze the data, and helping support change management associated with each project.

ESSENTIAL DUTIES & RESPONSIBILITIES:
• Support management of Customer Satisfaction Tracking studies and other projects, including survey design, data analysis, data synthesis, presentation of results
• Act as liaison between vendor and internal business partners, keeping track of data requests and completion
• Learn the online reporting tool and conduct training sessions for business partners
• Evaluate and measure vendor performance to ensure performance meets expectations, including timeline, survey changes, etc
• Maintain positive relationship with business partners and suppliers
• Build relationships and effectively partner across varied functions with internal stakeholders, external suppliers, and colleagues
• Provide input and support for continuous improvement programs within the department
• Communicate proactively with stakeholders

QUALIFICATIONS:
• Ability to analyze, interpret and utilize data; can tell a story with data. Experience analyzing complex data sets preferred (SQL, Access, Excel)
• Ability to communicate effectively
• Excellent planning and prioritization skills with the ability to quickly adapt to change
• Demonstrated ability to effectively handle issues and challenging situations
• Ability to learn and become subject matter expert quickly
• Highly motivated; demonstrates a "can-do" approach in being proactive with work assignments
• Project management experience a plus
• Highly detail oriented
Minimum Experience:
• 2+ years of professional experience in research or consumer insights preferred
• Minimum Educational Level: Bachelor's degree

Requisition #: (5505787)

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