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Lead UX/UI Designer

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We have an exciting opportunity for a Principle UX/UI Designer looking to work on high-profile projects and solve complex design problems within the Financial Services industry. The position offers a collaborative team environment, competitive compensation, and life-work balance.

Role summary:
Under limited supervision, collaborates with business and technical teams to lead, advocate for, and develop user-centered design and interaction concepts.

 Leads efforts to gather and develop business requirements and user needs specific to complex features, functionality, content and organizational structure.
o Develops and presents user experience recommendations to key stakeholders for large- scale complex initiatives.

o Leads research efforts to understand user needs such as heuristics, usability testing, focus groups, web analytics and competitor evaluations.
o Designs, develops and conducts usability testing scenarios to understand and validate user needs throughout the lifecycle of projects.
o Partners with business stakeholders and technical teams to understand and communicate technical capabilities of business requirements.

 Identifies and recommends features, functionality and specific interactions for complex projects based on analysis of business goals and user needs.
o Creates user requirement specifications, such as personas, scenarios, task analysis, flowcharts and organization and navigation models. May include creating prototypes.
o Gathers and incorporates feedback from stakeholders, end users, technical and design teams to validate user experience proposals.
o Creates alternatives and makes recommendations for final design. Works with designers and writers to create final user experience artifacts for development.
o Provides input to technical teams during development phase. Conducts user testing during construction to validate design and make adjustments as necessary.
o Monitors internal data and feedback after launch to recommend and prioritize improvements for future phases.

 Leads the development of a variety of user experience design principles, best practices and processes.
o Continuously develops and evolves the user experience style guide.
o Actively engages in user experience community (experts) and attends conferences to
evaluate and apply industry best practices.
o Researches new user interface ideas, emerging technologies and applications.
Responsible for bringing recommendations to incorporate into user experience practice
and site design.
o Partners with vendors to advocate for consistency and usability standards.
o Recommends and ensures consistent use of design concepts across applications.

 Provides leadership to creative team on user experience design concepts and processes.
o Provides expertise and mentors others as needed.
o Initiates and leads projects to improve overall site usability by continuously evaluating
current user behavior and site design and structure.
o Provides oversight on work product produced by external business partners.
o Collaborates within team and other departments to leverage and share ideas and
recommendations to apply broadly across multiple channels.

 Additional responsibilities as assigned.

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