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Lead Business Analyst

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Currently working on a Lead Business Analyst role for a huge financial corporation.

Responsibilities
- Provide day to day client support and handle client quires in a fast-paced environment
- Liaison with clients as required – e.g. provide user training Manage new subscriptions rollout and product release cycle
- Works closely with current and new customers to identify key needs and appropriate product solutions.
- Interfaces with developers, designers and customers to develop product requirements and specifications.
- Product development through identification of requirements and specifications, providing insights into product improvement.
- Work with a Product Manager and small team in an agile environment to deliver rapid results.
- Drive process change and efficiency improvements.
- Quality assurance and monitoring of our products/services to ensure high level of service quality.
- Handle pre-sales and production support.

Skills required
- Subject matter expert for buy or side sell technology projects.
- Proven track record on delivering new software projects.
- Good understanding of modern software design (agile) and development techniques and methodologies
- Strong knowledge of MS Office in particular Excel (Formulas, Pivot table, VBA)
- Excellent verbal, written and client facing communication skills a must
- Attention to detail, highly organized and able to handle pressured deadlines
- Be a problem owner and solver with a logical approach to solving issues
- Energetic, highly motivated with a desire to take responsibility
- Degree in Computer Science, Finance or related disciplines

Desirable:
- Business domain knowledge within Interest/knowledge of capital markets and trading compliance.
- Experience being involved with software implementation projects

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