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Jr. User Experience Architect

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The Jr. User Experience Architect is responsible for delivering human-centered design thinking services focused on the complexities of customer. Work alongside other team members to provide unique solutions. In daily work, User Experience Architects provide a balance of the following: consultation, design ideation, task analysis, research analysis, site mapping, web metrics analysis, specification, user testing, wireframing, storyboarding, sketching, flow modeling, digital prototyping, and presentation delivery.

As part of the UX team, the User Experience Architect is one of the company’s primary advocates for user needs. Most involved at the outset of a project—as user needs and business requirements are being analyzed and defined—but also plays a consultative role throughout, validating the execution of design plans, advocating for consistency, and helping set the stage for new customer experiences.

The ideal candidate will have an understanding of human-centered design and Lean UX, which allows them to determine which deliverables within a given project are required to achieve a successful outcome.

• Work samples showing evidence of design problem solving, UX strategy, and modeling of user needs
• Experience collaborating with internal partners and/or third-party vendors to gather data and ensure the feasibility of work (considering technology, platforms, and infrastructure constraints)
• Experience reviewing website analytics, setting up remote testing studies, observing and/or reviewing third-party qualitative findings, and applying them to improve user engagement and conversion
• Ability to interpret and synthesize research findings for project teams and leadership

Skills Needed:
• BA/BFA in a related field
• 1-3 years as a UX Architect or a related role, such as a UX Specialist, Design Researcher, Human Factors Specialist, or Human-Computer Interaction Specialist
• Proven ability to collaborate across disciplines, synthesize multichannel feedback, and present work effectively to clients
• Passion for refining and sharing subject matter expertise, knowledge, and best practices across teams and channels
• Experience working within a diversely skilled agency or research or marketing services environment where coordination between roles is imperative

Pluses to have:
• Ability to collaborate with business partners in the effective use of web analytics and user analysis to improve the user experience
• Understanding of testing methodologies and tools
• Understanding of information taxonomy, wayfinding SEO, and methods to improve web performance and content authority
• Experience working within the constraints of content management systems, analytics systems, and tag management systems

Additional Information:
• Duration: approximately through March 5, 2018 with potential to extend
• Location: onsite in Austin, TX
• Hours: Monday through Friday, 40 hours per week

To be considered, please apply by submitting over a Word Doc of your Résumé and link to your samples. Successful candidates will be contacted by phone. Thanks!

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