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Jr IA/UX Designer

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We’re looking for designers who are motivated to create compassionate, inclusive, usable, and elegant experiences that help people achieve their financial goals and feel confident about their future!

Great way to grow with a large barnd! 


The Expertise We’re Looking For 

An undergraduate or graduate degree is preferred, but we would also consider people with a certificate in user experience design. We believe great designers can come from many different disciplines. 
A demonstrated ability to design and build digital experiences is strongly preferred. These digital experiences might be personal, for school, or professional. We are particularly interested in people with native mobile or responsive design experience. 
A digital portfolio we can review online is required. 

The Purpose of Your Role 



This role is part of the User Experience Design chapter, which supports our retail, workplace, institutional, and global business units. This design role will be embedded on an agile squad in our retail (e.g. Fidelity.com or our mobile app) business. Designers in this model work with their squad on a daily basis, and report to a UX Chapter Leader. It’s a face-paced environment that allows squads more autonomy than in a command-and-control organization. 

The Skills You Bring 

You demonstrate a clear and compelling design sense grounded in empathy and thoughtfulness 
You show an aptitude and enthusiasm for working in teams, and a willingness to help your team complete tasks outside the realm of design, if necessary 
You have a broad set of design skills, which might include visual and graphic design, information architecture, prototyping, front-end coding, strategic design methods (such as design thinking), user research, or writing 
You can get a little nerdy about at least one of the design skills above 
You understand, or are willing to learn, the principles of Lean UX and how to adapt your process, activities and artifacts to best serve the squad 
You are familiar with the value of design systems and how to use them 
You communicate well, whether on the phone, over video, in writing, or in person 
You enjoy learning, and happily teach others 
You have a powerful impulse to improve existing designs, invent new experiences, and perform better than our competition 
Design brings you joy, and it shows 

The Value You Deliver 

Bringing business ideas to life, through sketching, wireframing, prototyping, testing, writing, and coding 
Helping your team deliver valuable experiences to our customers, even if it means tackling non-design tasks on occasion 
Facilitating and inspiring idea generation techniques with your squad 


How Your Work Impacts the Organization 

As a member of the User Experience Design team, your work has the potential to improve the lives of over 25 million Fidelity customers. You will be part of an agile squad developing a backlog of ideas to bring value to customers and releasing frequently to learn whether we’ve hit the mark. 
By focusing on delighting our customers and helping them feel secure about their financial futures, you have a direct impact on the firm’s revenue.

 

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