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Jr. Digital Account Manager

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Jr. Digital Account Manager

One of the fastest growing digital firms in the United States is looking for an energetic Digital Client Services Associate to join our US office in New York City.

The Role
In this exciting and fast moving role, you will be expected to proactively manage the updates and content maintenance for a portfolio of corporate and investor relations websites, apps, tools and feeds. You will manage live events for clients such as high profile earnings days, including the planning, scoping and execution of updates to websites and apps, as well as managing communications between the client and internal teams domestically and internationally.​

This is a great entry level role, as it provides an opportunity for someone to really dig deep into the digital space and work with Project Managers, Strategy, QA, Analytics and other members of the digital team. You will be taking information from these team members and packaging them up for client delivery- whether this is through a call, meeting or e-mail. 

You've got thick skin- and can roll with the punches. ​


Responsibilities
The Client is at the heart of everything we do. Developing strong and proactive relationships with your clients as their key day-to-day contact via meetings and other means of communication is vital.
In addition, you will manage client website and app projects, and be focused in regards to ensuring on- time delivery, within budget and to a very high standard. Other responsibilities will include client
training on our CMS ( we can teach you this- Drupal and Sitecore), developing your knowledge of the IR industry, digital developments and your clients’ business areas and proactively advising clients on improvements to their websites.

* You will be managing between 20-30 clients. All clients will have an assigned Account Director.


Skills and Experience:
Essential:
 You will be a good team player with outstanding communication (oral and written) skills, with
people at all levels of an organization
 You will have a proven track record in managing a portfolio of clients in a technology company
 You will have demonstrable experience in corporate communications, managing digital and
web-based projects
 You are able to manage multiple lines of work, and meet deadlines under pressure
 You have developed effective and confident client management skills
 You thrive in a dynamic, entrepreneurial technology environment
Desired:
 You possess knowledge of the investor relations industry
 You have experience working with teams in regional offices outside of the US

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