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Jr. Content Manager

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Jr Content Manager 

 

 

We are searching for a candidate to join the Policy Communications team as an Editor/Project Manager. The Policy Communications team supports the -Family Seller/Servicer Guide (Guide), which is one of the documents that serves as a seller/servicer’s contract with us.  The candidate will work collaboratively with team members and across the organization to edit and implement changes to the Guide, often within extremely tight timeframes, while adhering to all corporate policies and procedures. 

Responsibilities Include: 
• Help manage and update documentation through process-driven production schedules, including editing and drafting initial materials, analyzing and incorporating changes and facilitating effective resolution of issues 
• Daily interaction with multiple levels of staff and management throughout the company to draft Guide Bulletins and update Guide chapters through an established review process 
• Proof and edit Guide Bulletins and chapter changes to ensure consistency with current Guide style and format and accurate publication 
• Provide additional support to the Policy Communications team as needed 

Basic Requirements 
• Excellent written and oral communication skills and a keen attention to detail 
• Excellent writing and editing should be demonstrated through a work portfolio of past professional communications 
• The candidate must be a team player and possess the ability and willingness to diplomatically challenge business staff at all levels 
• The candidate must be an energetic self-starter who is highly organized and able to prioritize tasks 
• The candidate must also be able to identify and escalate risks as needed 
• Strong working knowledge and experience in Microsoft Word and Excel and Adobe Acrobat are required 
• Bachelor’s degree (or equivalent work experience) and 2-4 years related experience 

Preferred Skills 
• Knowledge of the secondary mortgage industry and a strong understanding of the financial industries is highly desirable 
• Experience with Microsoft SharePoint

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