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Internet Communications Coordinator

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Responsible for project management of small to medium effort projects as assigned. Maintains relations with both internal and external clients on project requests and determines appropriate presentation on web sites. Updates and maintains company web sites. Edits copy provided by customers for clarity, consistency and readability. Design pages according to established standards. Builds/modifies navigation as necessary and obtains verification of content and appropriate approvals. Sets project schedules, maintains project plans, tracks job progress, and exceeds customer expectations.

Acts as project lead and primary client contact for small to mid-sized web-based projects (e.g. small websites, section redesigns, custom websites, web functionality). Responsible for project progress from request to delivery. Meets with client, assesses project scope, presents strategy and recommendations, creates and maintains a project schedule, and directs assigned project team (copy, IS, design, AV, review) to execute.

Maintains and updates company web sites and designated internal sites (e.g. style guide). Actively develops/edits web pages using HTML page editor and content management system. Writes/reviews/edits HTML code where needed. Deploys pages for various stages of review using content management system, and coordinate content moved from QA environment to production. Thoroughly reviews all work in various server environments for quality assurance. Manages annual client content review and web site redesign QA process.

Logs and tracks jobs through departmental job tracking system. Maintains project schedules. Obtains all appropriate approvals from project stakeholders (client, peer, Legal, CorpComm).

Manages workflow and deployment of Web sites through Teamsite content management system. Sets and maintains regular release schedule.

Works in cross-functional teams within Creative Services to cross promote projects over various media platforms (print, multimedia, AV, advertising).

Edits copy for internal departments and corporate subsidiaries. Evaluates client-provided copy and is authorized to modify for usability, web appropriateness, and alignment with the overall communication objectives of the company.

Drafts technical requirements for basic web functionality (e.g. forms, calculators). Works in conjunction with IS to ensure that development, as identified in the business and functional requirements, is employed to specification and to the agreed upon schedule.

Conceptualizes user interface of web pages. Creates information architecture and page wireframes. Works with design team on layout of new sections, campaign banners, etc. Maintains integrity of graphic, style and functionality standards of various sites, and recommends changes in order to keep up with the growth of the Web sites.

Recommend and work with external vendors on various web/internet projects.

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