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Internal Communications Specialist

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We are seeking an experienced and confident Internal Communications Specialist to support across Internal Communications programmes. This role sits within the Communications, Media & Entertainment, High Tech (CMT) Client Services Group (CSG) in the UKI. The Specialist will working closely with the CMT Internal Communications Lead to develop and implement the overall IC programme, as well as project managing individual initiatives targeted at CMT employees. This role will support the delivery of communications activities to promote the CMT business strategy and growth agenda in line with overall group strategy, promoting key messages internally to employees.

The role requires a competent self-starter who is digitally savvy with a minimum of two years’ experience of internal communications, with strong project management skills, creative flair and enthusiasm.

Main Activities / Tasks:
• Support in the development and implementation of the CMT IC programme working alongside the CMT Internal Communications Lead and People Advocate Leads.
• Support the Communications Lead with the development of content for the CMT Leadership (email communications, blogs, script development and the creation of presentation materials).
• Help deliver the CMT and People Advocacy events programme: from CMT community-wide events (town halls, webcasts) to smaller networking events (breakfasts, dinners, client site visits).
• Manage logistics for community events (e.g. diary invitations, SharePoint site registration pages, agenda, follow-up feedback surveys).
• Manage the monthly CMT newsletter process: collate/chase/write/edit copy. Distribute on a timely basis. Feed into UKI Connection and other newsletters.
• Maintain the CMT internal portal (drafting news articles and developing other content e.g. 90 Seconds With…, apps etc.), ensuring there is alignment with UKI portal for further exposure. Manage the CMT SharePoint site and other online resources.
• Management of digital platforms e.g. CMT portal pages/Chatter, Yammer, Jive, etc.
• Identify and capitalise on emerging internal communication channels.
• Measure effectiveness of communications initiatives in line with KPIs.
• Work with UKI Internal Communications team to ensure synchronization of messaging throughout the business e.g. ensure articles are well-represented in wider internal publications.
• Actively cultivate and manage relationships with key CMT Marketing and broader Marketing and Communications colleagues to support the successful implementation of the IC/People Advocacy programme.
• Monitor and track CMT budgets with Communication Lead.
• Manage third party relationships: venues, web agency and creative agency.
• Ensure that all Global Marketing policies and procedures are followed.

Accountability / Responsibilities:
• Implement communication strategies across multiple channels, including digital
• Ability to manage projects under tight deadlines and willing to work overtime during peak phases
• Content development for communication focus areas
• Ability to develop and apply creative, workable solutions to project-related issues
• Work autonomously and build partnerships/network within the marketing and communications team

Special Requirements:
• Strong digital skills

Required Knowledge / Skills /Experience
• Understanding of the company's area of business and overall business strategy.
• Experience in one or more of the industries within CMT.
• A degree or equivalent, preferably in English, journalism or a communications discipline.
• Good working knowledge of internal communications, with experience of implementing targeted communication plans and using multiple channels including digital.
• Strong written and spoken English language skills.
• Strong project management skills.
• Strong interpersonal and team building skills.
• Strong PowerPoint, Word, Excel & SharePoint skills.

Role Location:
• London office and occasional client site visits.

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