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Interaction Designer needed for global client in SF!

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Our client, a service design agency inside of a large consulting client is growing their design thinking practice. They create useful, effective, and desirable
digital services that people love. They help the world's leading businesses make complex systems simple and elegant with the power of design.

Key Responsibilities:

Apply conceptual thinking to create world-class digital services across multiple platforms, smartly bringing together user needs, business goals and technical realities.
Develop sound UX concepts, including the definition of customer needs, task analysis, and the creation of personas, storyboards, scenarios, user flows and use cases.
Translate concepts into designs that illustrate simplicity despite system complexity.
Create instant tangibility for the team and the client through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping.
Define the User Interface Design through information architecture, wireframes and user flows and validate it through usability testing.
Create light weighed specifications and style guides to supplement prototypes for our implementation partners.
Work directly with customers and prospects to design end-to-end experiences using participatory and iterative design techniques including observational studies customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts.
Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
Work closely with development teams to ensure that design specifications are implemented.
Participate as a contributor to an interdisciplinary team that includes other designers, project management, business and brand strategists, and hardware and software developers.
Collaborate effectively with remote team members, including designers, researchers engineering, product management, marketing and others.

Required Background and Skills:

5+ years in-depth knowledge and experience of user interface design with consumer applications, preferably mobile devices, rich web apps/site, interactive TV within the media, telecommunications, and broadband industries.
Extensive knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research.
Working knowledge of design and prototyping tools, such as Photoshop, Illustrator, Dreamweaver, Fireworks, Flex, Visio.
Proficient in a variety of methods to convey ideas and concepts (e.g. storyboards, wireframes, prototypes, etc)
Be a storyteller – A critical element of all our roles is to deliver insights about people and behavior – verbally and visually – in a way that generates empathy, emotion, and engagement from the client and design team.
Have a strategic perspective on the variety of work that we do. Many of our projects involve strategic thinking based upon the insights gathered from the field. Thus, business, brand, and/or strategic experience are desirable.
Have a natural skill to engage with people at a deep level. Whether observing or interviewing customers, or working with fellow team members and clients, a service designer should be passionate about representing the human perspective in design and should have skills in bringing this passion to life for the team.
Creative problem-solver with the ability to work with a blank slate and inspire others.

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