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Interaction Designer

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We expect the successful candidates to have 8+ years experience of delivering interface design solutions for various clients. The candidate must thrive working in a collaborative team environment.

Key Responsibilities:

• Own the studio’s craft output, ensuring each deliverable is of the highest quality.
• Partner with Service Design Director & HR to identify new talent and take an active and lead role in the hiring process.
• Take a day-to-day management role of the designers assigned as direct reports.
• Regularly support client projects as the senior craft designer on the project team.
• Mentor all design team members and encourage their growth and creative development.
• Own and facilitate guild meetings that identify design techniques, inspiration and new technologies relevant to our work.
• With support from the Program Management team, conduct interim project reviews before significant project milestones to ensure quality of output
• Provide support to business development and Program Management in scoping new projects- including articulating the approach, deliverables, timeline and team requirements.
• Provide feedback on design team to their line managers for mid year and year end reviews, including opportunities for their creative development and improvement of technical capabilities.
• Facilitate and contribute to the creation, adoption and improvement of design ‘patterns’ and guidelines and their consistent deployment across various projects.
• Manage and maintain team motivation and morale.
• Engage with and direct freelancers, interns or visiting enlisted to support the project team, as and when required.
• Identify and resolve or escalate issues and conflicts within the project team.

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