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Interaction Designer

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At Creative Agency, Interaction Designers are responsible for creating systems and

frameworks to organize information and help users understand how an application will

work. To achieve this designers will need to be able to come up with creative solutions

to problems that evaluate and assess the user, business, and technical goals and

needs. They must be able to clearly communicate their solutions, usually in the form of

models, wireframes, documentation, or prototypes.

Interaction Designers are expected to consider the project from a high level and how the

recommended solution fits into an overall service design objective, but they must also

consider the fine details of user interaction components, labels, and flows to help users

achieve their goals. Interaction designers should be comfortable understanding and

communicating complex services and designing for a variety of platforms like mobile,

web, and TV.

We expect the successful Interaction Design Candidates to have 2-5 years

experience of delivering interface design solutions for various clients. The candidate

must thrive working in a collaborative team environment.

This position reports to the local Interaction Design Lead with a dotted line to the US

Design Director with support from the office Interaction Design Leads.

Key Responsibilities:

 Apply conceptual thinking to create world-class digital services across multiple

platforms, smartly bringing together user needs, business goals and technical realities

 Develop sound UX concepts, including the definition of customer needs, task analysis,

and the creation of personas, storyboards, scenarios, user flows and use cases.

 Translate concepts into designs that illustrate simplicity despite system complexity

 Create instant tangibility for the Creative Agency team and the client through storytelling

and rapid prototyping methods, ranging from paper sketching to digital prototyping

 Define the User Interface Design through information architecture, wireframes and user

flows and validate it through usability testing

 Create light weighed specifications and style guides to supplement prototypes for our

implementation partners

 Work directly with customers and prospects to design end-to-end experiences using

participatory and iterative design techniques including observational studies customer

interviews, usability testing, and other forms of qualitative and quantitative research to

uncover insights, learn about user behavior and verify design concepts

 Effectively communicate research findings, conceptual ideas, detailed design, and design

rationale both verbally and visually

 Work closely with development teams to ensure that design specifications are

implemented

 Participate as a contributor to an interdisciplinary team that includes other designers,

project management, business and brand strategists, and hardware and software

developers

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