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Interaction Designer

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Reporting to the Associate User Experience Director, the Interaction Designer is responsible for the design of outstanding digital products and experiences with internal and external creative resources. This role works hand in hand with the Digital Designer as two halves of a design team.

The Interaction Designer will be expected to articulate and justify design decisions. Interaction Designers spend the bulk of their time creating interactions, architecture, flows, site maps, etc. while also participating in research efforts.


SPECIFIC RESPONSIBILITIES:

The Interaction Designer is a problem solver that is organized, detailed and extremely collaborative. They must also be passionate, positive and able to sort through complex issues so our Guests don’t have to.
• Create detailed navigation flows, site maps, user stories, wireframes and interactions that are Guest centric.
• Partner with Visual Designer to design brilliant digital experiences
• Collect and synthesize qualitative and quantitative research to inform and validate design decisions
• Contribute to project requirements by reconciling User, Business and Technical needs
• Proactively look for opportunities for reuse. Adhere to the interactive style guide and interaction uniformity within and across projects.
• Participate in multi-disciplinary project teams, often acting as a liaison between the Creative, Technology and Product Management teams.

QUALIFICATIONS:

The candidate should have 2-3 years’ experience in Interaction Design, Information Architecture or User Experience positions working for significant brands in-house or on the agency side…but ideally both.

• Excellent communication, collaboration, negotiation and interpersonal skills
• Experience designing branded e-commerce and transactional experiences
• Experience designing mobile experiences (both native app and responsive/adaptive design in browser)
• Skills creating design deliverables including IA documentation, rapid prototyping, site maps, concept diagrams, user personas or profiles, user scenarios, wireframes, flows, site inventory, template guidelines and annotated comps.
• Ability to anticipate and design for user needs by incorporating research, strategy and analytics.
• Solid understanding of web and mobile (native) technologies
• Working experience with prototyping tools such as OmniGraffle, Visio, Axure, etc
• Strong process orientation and documentation abilities
• A passion for data and the impact of design on the consumer
• Experience in the travel/hospitality industry would be a plus but is not essential
• Ability to work independently, while elevating issues as necessary
• Portfolio presentation is expected, including URLs or samples that reflect work
• Experience with the agile development methodology and ability to work in a fast-paced, demanding environment with aggressive development schedules.
• Excellent visual/verbal communicator with strong presentation skills (i.e. ability to present to various levels/groups)

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