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Interaction Designer - Mobile/Tablet/Full Service Design Experience Required

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My client is a leading, service design agency, who are currently looking for strong Interaction Designers to join their them on a long term (contract to hire, if there is a mutual fit) basis. They foster a work environment that appeals to self-motivated, flexible team players who have great interpersonal skills and lots of curiosity. They believe in peer relationships rather than hierarchies; in teams rather than lone thinkers. My client is all about an open collaborative approach and they think it is the key enabler for us to deliver innovative, ground-breaking work.

Interaction Designers are responsible for creating systems and frameworks to organize information and help users understand how an application will work. To achieve this designers will need to be able to come up with creative solutions to problems that evaluate and assess the user, business, and technical goals and needs. They must be able to clearly communicate their solutions, usually in the form of models, wireframes, documentation, or prototypes.

Interaction Designers are expected to consider the project from a high level and how the recommended solution fits into an overall service design objective, but they must also consider the fine details of user interaction components, labels, and flows to help users achieve their goals. Interaction designers should be comfortable understanding and communicating complex services and designing for a variety of platforms like mobile, web, and TV.

We expect the successful Interaction Design Candidates to have 2-5 years experience of delivering interface design solutions for various clients. The candidate must thrive working in a collaborative team environment.
This position reports to the local Interaction Design Lead with a dotted line to the US Design Director with support from the office Interaction Design Leads.

Key Responsibilities:

• Apply conceptual thinking to create world-class digital services across multiple platforms, smartly bringing together user needs, business goals and technical realities
• Develop sound UX concepts, including the definition of customer needs, task analysis, and the creation of personas, storyboards, scenarios, user flows and use cases.
• Translate concepts into designs that illustrate simplicity despite system complexity
• Create instant tangibility for the team and the client through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping
• Define the User Interface Design through information architecture, wireframes and user flows and validate it through usability testing
• Create light weighed specifications and style guides to supplement prototypes for our implementation partners
• Work directly with customers and prospects to design end-to-end experiences using participatory and iterative design techniques including observational studies customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts
• Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually
• Work closely with development teams to ensure that design specifications are implemented
• Participate as a contributor to an interdisciplinary team that includes other designers, project management, business and brand strategists, and hardware and software developers

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