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Integration Project Manager

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Each Integration Project Manager will be responsible for managing all onboarding engagements for our new clients and coordinating project delivery with a cross-functional team. We are looking for teammates who exhibit a positive attitude, problem-solving skills, patience, and organization. Candidate must be diplomatic, assertive, agile, proactive, calm under pressure, and willing to learn.

Responsibilities Include:

Guide clients through the entire implementation process from kickoff to post go-live support.
Consult with clients and project leaders to define the project structure, requirements and priorities.
Define onboarding timelines and ensure milestones are achieved.
Manage customer expectations of product delivery by establishing a trusted relationship and regularly communicating project status and requirements.
Coordinate onboarding process with cross-functional departments, such as Accounting, Technical Support, Marketing, Development, Product and Training.
Gather and clearly document customer requirements.
Identify and establish data requirements and business rules.
Work with other departments within Adometry to actively own and resolve project-related issues.
Strong focus on client relationships.
Investigate and track client concerns and collaborate with Account Managers and Support Services to resolve any account issues.

Experience:

Degree and/or certification in a related field.
3-5 years of related experience.
Client Services-oriented individual with experience in conflict resolution.
Possesses an interest and/or background in a technical field.
Familiar with data, big data and data warehouses.
General understanding of the data flow process – ingesting, manipulating and running reports.
Experience in Cross-functional / Matrix Team environment.
Experience in Coordination / Scheduling / Planning / Scoping.

Bonus Experience:

Experience working with a development team in a software environment.
Understanding of the development process.
Knowledge of URL parameters and tag configuration.
Advertising knowledge and/or experience within the ad space, including attribution, last click methodologies, ad analytics, and optimization.

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