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Instructional Designer I

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Our global eCommerce client is currently seeking a temporary Instructional Developer with eLearning development experience using Storyline 2. The Digital & Device Instructional Design team develops and maintains both classroom and self-directed eLearning training programs that graduate high performing Customer Service associates working across multiple contact media (phone, E-mail, chat, and Mayday) in a variety of geographies.

Responsibilities:
Convert existing learning objects from Articulate Studio to Storyline 2
Evaluate existing training programs to support general maintenance and update of curriculum to meet the learning needs of the Customer Service associates and support the achievement of their performance-based objectives
The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy environment. They will be experienced in adult learning as well as a creative and analytical problem solver.

Basic Qualifications
· Demonstrated proficiency with Articulate Storyline 2
· Instructional Design experience
· 1 – 3 years relevant professional experience, ideally in a major corporate training environment
· Strong verbal and written communication skills
· Excellent organizational and interpersonal skills
· Strong self-directed project management and collaboration skills
· Able to prioritize in a complex, fast-paced work environment and manage time appropriately
· Ability to work independently
· Fluency in all Microsoft Office applications, with excellent PowerPoint skills
Preferred Qualifications
· Experience with an LMS, preferably CSOD

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