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Instructional Desginer / Developer

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Designs, develops and modifies curriculum, documentation and other training materials to support Instructor led and/or online training.
Develops and assists in the implementation of training programs, job aids, and other performance improvement solutions
Develop course delivery timeline
Creates training content based on development objectives and method of delivery
Performs task analysis to evaluate effectiveness of training programs and makes recommendations for improvements
Transfers capabilities to Instructors through structured train-the-trainer events
Works with subject matter experts to obtain information required to develop new training
Minimum one year of Curriculum Development experience or relevant training experience required
Experience with design methodologies (e.g., Mager, Ruth Clark) required
Knowledge of adult learning principles required
Must have the ability to work under stressful situations and manage time effectively
Must have the ability to prioritize tasks to meet department objectives and goals
Be a self-starter and able to work with a minimum amount of supervision to accomplish assignments and projects
Understanding of Company policies (ex: Appearance and attendance) and expectations of SWA Culture
Able to work effectively individually or in a strong Customer Service and/or Team environment
Willingness and ability to work nights, weekends and travel as required
Ability to work under tight time constraints and at times, in stressful situations
Possess strong written and verbal communication skills
Ability to transfer capabilities effectively to classes of different sizes, aptitudes, and backgrounds
Ability to facilitate focus groups, workshops and/or interviews
Ability to learn new computer applications, processes and product information quickly
Must have the ability to type and/or use a computer keyboard with sufficient speed and accuracy to meet demands of the job
Organizational skills and attention to detail a must

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