These job descriptions are examples. Looking for work?

Find JobsFind Jobs

Infrastructure Admin Lead

0 people like this description

Define and manage the selected tool environments.
-Collect requirements for environment, hardware, storage, backup/restore,
connectivity, databases, etc. from vendor, infrastructure, support owners, business
partners, and other technical resources.
-Design environment based on requirements.
-Create and maintain processes to ensure proper operation of the environment.
-Develop and maintain documentation for processes, environment, and tools.
-Review application/infrastructure concepts and designs.
-Assist support and development resources with integration needs.
Install and maintain selected tool environments:
-Evaluate releases, updates and recommendation from vendors.
-Evaluate updates and recommendations from the IPN, security and requests from
other groups.
-Work with other technical resources regarding integration points with other
environments and tools.
-Work with the necessary resources to plan and deliver updates or new
environments.
-Install and configure products for use.
-Perform integrated testing of product and configuration.
-Document results, impacts, and changes.
-Share best practice learning with team and other technical resources.
-Provide notification of changes to others via defined processes and tools.
Monitor and support the content management environment:
-Provide problem management, problem determination, and problem resolution.
-Provide technical system support for 24x7 usage and on-call rotation basis as
defined by service level agreements.
-Document deployment and support criteria for customer and technical support
using standard support tools.
-Assist unit help desk, support owners, and developers with problem resolution.
-Communication to stakeholders.
-Attend change control meetings as needed.
Perform administrative functions:
-Perform server and tool administrative tasks.
-Maintain administrative jobs.
-Administer security.
-Maintain server/tool configuration.
-Collaborate with other infrastructure teams on shared components or integration
points.
-Perform tasks and supply input to environment upgrade activities.
-Document and schedule updates through the change management process.
-Identify improvement opportunities.
-Serve as a resource on tool specific projects.
Monitor and support:
-Monitor and address availability of the environment - software tools and
hardware.
-Monitor and maintain environment processes
-Assist unit help desk, support owners, developers, and other support resources
with problem resolution.
-Respond to and supply updates to requests and problems using defined process
and tools.
-Provide on-call and after-hours support as defined by service level agreement.
Some support is defined as 24x7.
-Assist development teams with implementations and deployments as specified.
-Identify support process improvement opportunities.
-Supply regular updates and communication to stakeholders.
General:
-Information sharing (problem investigation, resolution, documentation, etc) with
team members.
-Plan, schedule and execute work projects.
-Provide work direction and technical assistance to other team members.
-Provide management with project plans, status reports, and feedback.
-Assist in the development and execution of tool budgets.
-Ability to be a team player with an understanding of customer’s requirements and
time commitments.
-Perform other activities as directed by management.

These job descriptions are examples. Looking for work?

Find JobsFind Jobs