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Information Architect- Interaction Designer

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Our travel industry client located downtown Chicago is looking for an exceptional information architect/interaction designer for a contract-to-hire position that is ready to share their passion and dive in to the creation of digital solutions across a variety of platforms including websites and apps for desktop and mobile devices. This role requires strong design, communication, and collaboration skills in order to work closely with product teams to deliver intuitive and engaging experiences. The ideal candidate will be hands-on from the conceptual stage through prototyping, then working closely with other designers and developers to ensure quality of implementation.

The candidate will be a part of a growing user experience design team and will collaborate with a passionate team of user researchers, interaction designers, visual designers, developers, a UX Manager, product development managers, copywriters and content strategists.The work that this candidate designs will be a part of a new digital ecosystem for an international leader in hospitality and will be seen and experienced by millions of travelers around the world.

RESPONSIBILITIES

Balance business and product requirements by considering market analysis, user feedback, site metrics, and usability findings to design well purposeful content organization and simplified experiences
Participate in user research planning and execution to identify user needs, goals, and preferences, and collect feedback to incorporate into deliverables
Create user personas and scenarios to develop process and user flows
Deliver concepts on paper, wireframes or detailed prototypes to communicate solutions and test with users
Develop design specifications and standards in the form of journeys, storyboards, site maps, wireframes, and prototypes to ensure the digital experience flows seamlessly from one step to the next and clearly communicates the information architecture and intendedinteraction behaviors
Work closely with developers to ensure technical feasibility and quality of design execution,andcollaborate on alternative solutions when scope or technical implementation challenges arise
Participate as needed in QA testing, providing clear descriptions of issues and opportunities
Work with analytics team to determine post launch success metrics and use the collected data to suggest improvements
Help to create and maintain our pattern library, design system, documentation and templates so the process gets easier as time goes on
Work in iterative processes, including agile and lean methodologies
Perform as a team player and help support the evolution of a growing user experience team

Qualifications:

5 years of work experience in information architecture and interaction design, creating digital solutions for complex web and mobile applications
Bachelor’s degree in a related field, such as Human Computer Interaction, Human Factors, Interactive Design or other design-related field
Excellent portfolio showcasing information architecture and interaction design artifacts for desktop and mobile devices; candidate will be required to show a few projects from conception to completion, tak through their process, and the role they played·
Advanced knowledge of information architecture, usability, user centered design principals and interaction design.
Mastery of transforming requirements and ideas into deliverables including flows, site maps, wireframes, and prototypes that communicate design requirements to the project team.
Unwavering empathy for user needs and the ability to link them to measurable solutions
Strong communication and presentation skills, self motivated with the ability to work with a team and independently to perform multiple tasks under minimal supervision
Experience leading design within a project team, managing scope, deliverables, and expectations
Expert proficiency in wireframing and prototyping tools (i.e. Axure, Omnigraffle etc.)
Experience with user research, usability testing and site analytics is a plus
Strong understanding of website design methodologies (e.g. mobile first, responsive/adaptive design) and native mobile app development standards across iOS and Android
Working knowledge of various web development languages ( e.g. HTML, CSS and JavaScript) as they relate to design
Knowlege of the the travel industry and experience with localization is a plus

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