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Infographics Specialist

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Our client is a large financial institution in Brooklyn, NY and they are looking for an Infographics Specialist to join their team!

The Infographics Specialist is responsible for intake and completion of requests involving advanced graphics capabilities, utilizing design skills and advanced applications (such as In Design, Illustrator, Photoshop, Quark, etc.); may also utilize photography and video skills. They are asked to understand branding guidelines and adhere to them in their best endeavor. The Infographics Specialist is expected to provide our internal clients with high-quality, creative and professional graphics output. They must partner and build strong relationships with clients, the broader team and internal support groups.

Responsibilities of Infographics Specialist:
 Responsible for intake and graphic design requests, as well as for ensuring quality, timeliness and overall client satisfaction
 Review all elements of submitted requests with clients, proactively clarifying specifications to thoroughly understand request scope and production requirements
 Estimate time needed for completion and determine need for any specialty application or other unique requirements
 As needed, engage external vendors to secure competitive and thorough price quotes (if applicable)
 Clearly communicate all client specifications when entering request into workflow system
 Evaluate workload, capacity and required skills, estimate timeframe for completion and, when necessary, negotiate realistic deadlines
 Create, produce, edit, and annotate graphic designs, multimedia files and documents in accordance with specifications, using a variety of high-end graphics applications
 As appropriate to each request, work with clients on initial conceptualization, provide constructive advice on how best to produce the desired results whilst being considerate of printing specifications
 At times, you will be asked to edit or recreate develop work created by others to meet clients’ specifications
 Able to work independently with minimal day to day supervision and work direction, need to exercise good judgment and make sound decisions
 Proactively prioritize with quality and timeliness, coordinate and monitor workflow to effectively meet all clients’ needs, exercising some discretion, latitude and interpretation to solve problems, seeking guidance and escalating as needed
 Check all work for accuracy, consistency and completeness, ensuring that the product reflects what the client requested
 Understand what are the Corporate Marketing Communication Guidelines with training
 For internal clients that wishes to deviate from corporate marketing guidelines, escalate to compliance officer and or marketing communication officer
 Harmonize creative design with the professional standards of a global financial services firm and its clients.
 Serve as client-focused subject matter expert, providing guidance and recommendations to clients regarding graphics, layout and/or document organization, development and production processes, technical issues, etc.
 Operate as part of larger Advanced Graphics and Presentations teams, supporting and leveraging others as needed, and sharing accountability for team results
 Participate in global projects / initiatives to improve service delivery and processes
 Collaborate with global peers to process work efficiently (e.g., when appropriate, split large or time-sensitive requests to ensure that deadlines are met), asking for assistance and leveraging off team members’ expertise and skills, as appropriate
 Identify and communicate training needs to training team, and operational issues
 Perform duties in accordance with departmental policies and procedures
 Utilize departmental workflow, document management, scheduling and timekeeping systems as required by role

Required skills: Technical
 Ability to produce diverse range of graphic products, such as posters, invitations, departmental templates, multimedia files, websites and other premium graphic design work, in accordance with client specifications
 Proficiency in a majority of the following applications:
 Graphics Application
 Illustrator
 Indesign
 Image Editing
 Photoshop
 Firework
 Lightroom
 Desktop Publishing
 InDesign / Quark Xpress
 Acrobat
 Advanced MS Powerpoint
 Multimedia
 Flash
 Dreamweaver / HTML code editing
 Premier / Adobe After Effects
 Expertise and working knowledge in the following areas are desirable: Advance Diagramming (isio)
 Programming (JavaScript / Action Script)
 Photography
 Video and Sound editing
 Media Marketing
 3D Modeling
 Solid working knowledge of Microsoft Word, PowerPoint and Excel, and proficiency in MS Outlook, the internet and PPS shared drive usage
 Understanding of local filing system and backup procedures
 Awareness and comply to copy protection and Intellectual property protection guidelines
 Strong working knowledge of all production equipment and processes, upon completion of training
 Understanding of printing process to assist in properly setting up jobs for print

Required Soft Skills:
 Intermediate or higher level understanding of color theory, typography, design concepts, and printing as well as other delivery (output) techniques
 Attention to detail and understands the expectations of internal clients and their clients
 Ability to accurately define, articulate and manage client expectations
 Strong client focus and commitment to delivering consistently excellent customer service
 Strong interpersonal and client relations skills, including the ability to communicate and coordinate effectively and efficiently with colleagues, management and internal clients
 Consistently strong time management skills including punctuality, an appropriate sense of urgency and the ability to accurately and efficiently review and prioritize high volume of work under intense deadline pressure
 Strong process management skills and commitment to continuously improving quality and timeliness of his/her own work and that of group and department
 Ability to work effectively and proactively, both independently and as part of a team

Experience
 2+ years of design experience, with strong design portfolio as well as interactive file examples and/or previously designed Web sites

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