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Inbound Vendor Scheduling Associate

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Aquent's Fortune 500 retail client is looking for an Inbound Vendor Schedule Associate to work a 5 month contract on-location in Richfield, MN. Local candidates only please. This role is in the Transportation/Supply Chain department.

Responsibilities:
• Daily DC Reporting pull and delivery at 9AM, Noon and 3PM
• Will perform data entry work by pushing schedules down to the Warehouse Ready systems at 2PM
• Data entry- Adjusting Delivery Trucks scheduled time in the docs scheduling system at 11AM
• Will be creating scheduling for SOAP (Special Order Appliance Process) Appointment Creation
• Carrier Preclear Reporting—validating carrier orders
• Vendor Access Requests/Password Reset

What would a normal day for this position look like?
• 70% customer service (45% is via email and 25% is phone calls with vendors/carriers and warehouses)
• 30% data entry work
• Will start work between 8 and 8:30 AM Monday – Friday

Skills Overview:
• Must have 2-5 years of experience in a customer service role
• Preferably have someone with Supply Chain knowledge
• Must be computer savvy/can quickly learn a new system and can work independently.

Tech Requirements
• Proficient/intermediate level of all Microsoft Office programs
o Must have MS Access experience
o MS Excel—Knowledge of V-Lookups would help

Soft Skills
• Excellent customer service
• Written and oral communication skills
• Must be able to work independently
• Comfortable with ambiguity
• Needs to be highly adaptable

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