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InHouse Agency Account Manager

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Our Pharmaceutical client is looking for an Account Manager to serve as the primary liaison between the internal Ad Agency and their assigned accounts and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides counsel to help the account meet their business objectives. 

KNOWLEDGE / SKILLS 
• Maintain knowledge of client's guidelines including, but not limited to, corporate branding, promotional material development, ePASS and ZINC review and corporate compliance 
• Possess a thorough understanding of their accounts’ role and function within client 
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving 
• Demonstrate critical creative thinking and problem solving skills 
• Demonstrate clear and concise written and verbal communication skills 
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload 
• Possess ability to work in a high-volume, rapidly paced environment 

PROJECT/PROCESS MANAGEMENT 
• Facilitate the development of creative briefs 
• Recommend key tactics that align with the goals of the account 
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders 
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to 
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget 
• Develop annual forecasts 
• Conduct financial reconciliations on a monthly basis 
• Track time on a daily basis 

ACCOUNTABILITY / SCOPE 
• Reports onsite to Ad Agency Group Account Director 
• Partners with creative team on project initiatives 
• Accountable for creative/tactical execution, compliance to all related guidelines and budget 
• Adherence to all company-wide financial policies 

QUALIFICATIONS 
• Bachelor degree required 
• 10-15 years of ad agency account management experience required 
• Pharmaceutical industry experience a plus 
• Strong digital background 
• Excellent communications skills: verbal, presentation, written 
• High energy, positive, organized individual 
• Ability to manage high volume project scope in a fast paced creative environment 
• Great collaborator with ability to focus on the small details 

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