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IT Hardware Procurement and Delivery Coordinator

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Aquent is seeking a hardware procurement coordinator. This is your opportunity to join a high-performance team of friendly and supportive professionals. Your initial challenge will be a 1+ year contract working for Fortune 200 Company handling their procurement, delivery and disposal processes and streamlining the supplier processes. There is a potential to be hired for the right candidate.
The primary job responsibilities are to:
1. Maintain, improve and oversee the procurement, delivery and disposal processes used to deploy and/or replace capital and expense desktop hardware.
a. Monitor the health and accuracy of our Asset Manager work ticket system to ensure that work tickets are properly being performed in a timely manner within SLA.
b. Monitor the overall accuracy of our Asset Manager asset records to ensure the capital asset data is up-to-date and reliable.
c. Monitor the CA ticket hardware request system to ensure that hardware requests are following the correct approval processes in a timely manner.
2. Act as the liaison for multiple U.S. capital AFE's and blanket PO's to procure new capital and expense desktop hardware.
a. Monitor the capital hardware plan that allows for a constant level of production and deployments throughout the year.
b. Maintain expense hardware approval processes for multiple service lanes to effectively process requests for expense hardware and deliver it to our customers.
c. Oversee U.S. hardware stock rooms and minimize costs by keeping used hardware in production and reducing shelf life of hardware.
3. Ensure that the procurement, delivery and disposal processes are being properly executed throughout the U.S. within SLA to satisfy the needs of desktop hardware customers throughout the U.S.
a. Work with vendor to resolve procurement and production problems.
b. Work with HP to ensure that hardware is flowing through the pipeline from HP without interruption. Notify management of any constraints and supply chain issues.
c. Work with vendor to resolve deployment and delivery issues.
d. Work with the EDS team to ensure that the Enterprise Deployment Checklist (EDC) is up-to-date and is being properly executed by vendors.
e. Work with the Asset Manager team to ensure that work ticket templates and workflow automation is working reliably.
f. Work with Accounting to ensure that hardware is being received and invoiced correctly and that AFD's are being processed promptly.
4. Offer input to management to improve the vendor relationship.
a. Make sure that vendor provides the manpower and resources needed to process (deliver and dispose of) new and used desktop hardware through the U.S. Config Center.
b. Review and send approval to management for all desktop hardware related billings and disposal requests from vendor.
c. Assist with quarterly disk wipe audits.
5. Document and communicate the status of the U.S. desktop procurement, delivery and disposal processes to those in leadership who are responsible for executing those processes.
a. Generate and maintain metrics for all of the primary processes above
b. Maintain documents for all repeatable processes
c. Schedule periodic meetings with service providers to review metrics and work on process improvements.

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