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IT Communications Lead

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IT Communications Lead


  • BA/BS degree required
  • 7 years of required experience
  • Onsite required
  • 5% remote

Work Experience

  • 6 years of experience in corporate communications environment.
  • Recent experience in planning and implementing complex communications plans and projects for a large complex organization, agency and health care background preferred, with track record of increasing responsibility.

Major Responsibilities

  • Develop and implement communications plans and tactics to fulfill the goals and objectives for Network Services
  • Provide communications consulting to internal clients. Consulting activity will vary from verbal communications or advice on communications issues to providing customized communications materials.
  • Ensure content is consistent with the brand in terms of tone, manner, and messaging.
  • Manages and completes multiple assignments in short time frames and coordinates diverse projects and activities into a cohesive and strategic program.
  • Implement measures to determine effectiveness of communications programs and create plans to improve results.


Customer and Industry Knowledge

  • Excellent writing and editing skills.
  • Demonstrated excellence in working effectively with senior leaders and managers in large organizations and influencing their approach to communications.
  • Demonstrated excellence in working collaboratively in a team setting.

Business Impact

  • Responsibilities impact the achievement of key functional and/or objectives that have direct and significant business impact.
  • Contributes to the development of the department's objectives.
  • Erroneous decisions or recommendations would normally result in the inability to reach functional objectives and negatively affects expenditures and resources.


Decision Making

  • Involves interpreting and analyzing established concepts and trends.
  • Exercises considerable judgment to make decisions for less defined and complex issues.
  • Requires complex decision-making.



Problem Solving

  • Develops solutions to a diverse range of complex problems, which require creativity and innovation within broadly defined policies and practices.
  • Requires in-depth analysis to identify and recommend new solutions for more complex problems.



  • Provides professional/technical guidance to team members.
  • Influences others to buy into new concepts and methodologies.
  • Engages in matters requiring coordination across functional lines.



  • Exercises considerable latitude in determining objectives and approaches to assignment.
  • Work is accomplished without considerable direction.
  • Work is evaluated upon completion to ensure objectives and performance requirements have been met.


Functional Knowledge and Skills

  • Thorough knowledge of policies, practices and systems.
  • Regularly contributes to the development of new concepts, techniques, and standards.
  • Considered functional expert in field within company.
  • Frequently contributes to the development of new theories and methods.
  • Employs expertise as a generalist or specialist.


Desired skills:
• Extensive experience developing and implementing highly visible and impactful communications plans and tactics in complex organizations
• Experience serving as the communications expert, providing communications consultation to technical staff at all levels up to senior leadership
• Experience spearheading communications projects as an individual contributor in a highly collaborative and matrixed environment
• Experience driving communications in health care and information technology organizations preferred

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