Human Factors Researcher I
Nested within the Industrial Design team, the Human Factors (HF) practice aims to provide hands-on research insights that directly impact design decisions and strategic planning. Our focus is to make sure our portfolio products fit into people’s lifestyle by being intuitive, purposeful and comfortable to use.
We are passionate about finding out how users understand, wear, store, share, integrate the most indispensable objects in their life. In addition to looking at user research through a physical lense (ergonomics/ human factors, anthropometry, biomechanics), we also strive to learn everything we can about users’ goals and needs, attitudes and emotions to help define the products and experiences we create. HF is one of the critical driving forces behind gathering these insights and then using them to inspire and inform design. We collaborate closely with Design, Engineering and Product Management to create innovative, usable, great-looking products that people love to use.
Position: Human Factors Researcher I
As a skilled, experienced and empathetic HF Researcher, you'll have the opportunity to support our practice in developing innovative, user-friendly, best-in-class products. You are a human factors expert with excellent communication skills. You are diligent, detail-oriented and can work independently.
Top 3 daily Responsibilities:
1. Conduct literature reviews
2. Run competitive analyses
3. Design, administer and interpret qualitative and quantitative user studies
- Create study plans for HF & ergonomics/UX/UI/usability studies, Out Of the Box Experience (OOBE) studies and early exploration contextual studies in the field
- Prepare user testing activities (ex. create screener, recruit participants, lab setup, coordinate support materials, etc.)
- Run user research sessions in lab or in the field
- Convey research findings and formulate recommendations
- Create study deliverables such as presentations and videos
- B.A./B.S. or M.A./M.S. in Human Factors (preferred), Cognitive Psychology, HCI/Computer Science, Anthropology or other field emphasizing human behavior. B.A./B.S. in Industrial/ Product Design or Mechanical Engineering welcome
- 3 years of work experience in an applied research setting, preferably hardware and/or wearables.
Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product development phase
- Solid working knowledge of statistics (SQL, SPSS or other statistical packages) and the principles of experimental design
- Excellent observational, interpersonal, oral and written communication, and collaboration skills.
- Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects
- Detailed oriented and “Can do” attitude
- Familiarity with basic graphic and video editing tools preferred