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Help Desk, Part-time

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Our client company, located in Milwaukee, Wisconsin, would like to add some part-time staff (4-5 hours per day) to their call center. This is an on-going assignment, with the initial duration being one year. You would be a W2, hourly employee of Aquent during this time. We do have health and dental benefits from which you may choose.

Here is what you need to have:
High-volume, call-center experience.

Two-year Associate Degree in Information Technology (IT) or equivalent education and at least 3 years information technology work experience.

Skills and Abilities:
Knowledge of multiple computing platforms (especially Microsoft), operating systems, hardware, software, networking and the integration of these components.

Demonstrate the ability to identify issues and recommend improvement opportunities along with analyzing issues.

Ability to work independently using sound time management skills.

Effective communication skills including interpersonal, written, and oral for both technical and non-technical audiences.

Flexibility; the ability to be responsive to changing business needs and technical requirements.

Ability to work with sensitive data while maintaining confidentiality and following security guidelines.

Ability to establish and maintain professional relationships and to work cohesively in a team environment.

Effective degree of self-motivation and initiative.

Here is a little bit about our client:

Company Leads Industry in FORTUNE® Survey; Ranks #1 in Seven Out of Nine Key Attributes

MILWAUKEE--(BUSINESS WIRE)— Our client is the “World’s Most Admired Company” in the life insurance industry, according to executives, directors and analysts worldwide responding to FORTUNE® magazine’s 2011 annual survey. Our client led its industry in seven out of nine key attributes:
• Financial soundness
• Quality of products and services
• Long-term investment
• Quality of management
• Social responsibility
• People management
• Use of corporate assets

If you are still reading this, you must be interested! So, go ahead and send us your resume and rate requirements via this web site. We look forward to hearing from you!

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