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HP Service Manager (HPSM) Developer, Jython

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Our client company, located in Milwaukee, Wisconsin, is looking for an HP Service Manager (HPSM) to add to their team. This is an on-going contract assignment with no set end date. You would be a W2, hourly employee of Aquent during this time. We do have health and dental benefits from which you may choose.

Here is what you will do:
As part of Service Transition Service management process and tools team, you will be involved very closely with finding ways to improve the Service Management process to make it better.

You will be involved in enhancements to HP Service Manager, PBRS (Production Batch Request System) and Autoticketing applications. You will be expected to do Blue Printing and to produce detailed design deliverables which includes use cases, class diagrams and sequence diagrams for development.

You will work on HP uCMDB (Univeral Configuration Management Database) and Discovery and Dependency Mapping (DDM) - formerly MAM. Will develop primarily in Jython to “discover” new (UNIX & WINDOWS) technologies and load into tracking systems. Will work to enhance (design and develop) layer2 coverage for host resources, network resources, and deep discovery across multiple subsystems using NNMi (Network Node Manager) integration.

Will be involved in project work for Auto-discovery (agent-based, agent-less, and passive methods), CI/relationship modeling for new CMDB structure, and designed data source integrations with HP Service Manager using Web Services (WSDL,XML) to federate data into CMDB which can be used for tracking CI's as part of Incident, Problem & Change Management.

Will be responsible for building integration between HPSM Change Management and various software promotional tools i.e. (Aplus, Tivoli, Changeman ZMF) using MQ Queues, MQ Broker & HP ConnectIt.

Here is what you need to have:
IT Service Management
•Change Management and Configuration Management
•Problem ,Incident, Knowledge Management, Release Management, Deployment Management
•Middleware - MQ Series/Broker/Switch
•Databases - UDB 9.x,Sybase 12,SQL Server 2008
•Scripting Languages - Unix,Windows,SOAP,WSDL,PERL,SQL,XML,Java,Java Scripting.

•Vendor Applications - HP Service Manager 7.11,HP Asset Manager 5.03,HP Universal CMDB,HP Network Node Manager 9.0 (NNMi),SRF (Service Request Fulfillment).
•In-house Applications - Production Batch Request System (PBRS), Autoticketing.
•Tools - RAD/RSA (7.5),Rapid Sql, Serena PVCS.
•WebServers/Application Servers - Tomcat 5.5,Apache 5.0,JBOSS 5.0,Websphere 7.0
•Reporting Tools - Business Objects, Crystal Reports

Here is a little bit about our client:

Our client is among the "World's Most Admired" life insurance companies in 2012 according to FORTUNE® magazine – has helped clients achieve financial security for more than 155 years.

As a mutual company with $1.2 trillion of life insurance protection in force, our client has no shareholders. The company focuses solely and directly on its customers and seeks to deliver consistent and dependable value to them over time.

If you are still reading this, you must be interested! So, go ahead and send us your resume and rate requirements via this web site. We look forward to hearing from you!

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