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Global QA Tester

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The QA Tester has a key role in the delivery of high quality customer experiences. The candidate will work with colleagues locally and globally to provide and improve the current and future product experience for Canadians. To guarantee the highest quality, you will make sure that the product meets the local end-to-end requirements. These requirements could cover legal, cultural and customer perspectives with a key focus on Canada. At the core of this role is the unique challenge of tackling the complexity of the company's ecommerce payment services that will serve as a key business platform for thousands of unique merchants and customers. This role has a great opportunity to provide a technical leadership to their International Product Quality teams located globally.

The ideal candidate is a voracious consumer of traditional online, tablet & mobile technology and must work well both on a team, and on your own. We require a candidate who can constantly bring the latest testing technologies to the team and can independently overcome and troubleshoot technical issues.

Job responsibilities include:
• Structured comprehensive functional and regression testing
• E2E testing and user experience test design and execution various platforms including traditional online, tablet and mobile applications with variety of phones to replicate real market scenarios
• Collaboration with Globalization Quality organization and with various cross-functional and cross-vertical teams in the creation of comprehensive test plans with focus on local markets
• Do a full regression for applications about to go live on Apple App store and Google Play store
• Performs testing on Live version of the release and log issues in JIRA or Rally
• Payment processor testing, Accreditation regression, Emerging Device testing, Live testing over the local network
• Work regularly with the Core QA teams to test certain location specific tests which cannot be done from head office. These include network related tests, device tests and Canada-specific app localization tests.
• Feature review from the regional perspective and live testing of the product through the lens of regional requirements
• New Features Stories: analysis, review, and quality improvements for the local market
• Test Plans & Test Cases: analysis, review, and quality improvements to meet all local requirements
• Quality Gap Analysis: close the gaps identified to meet local market requirements
• Communication Quality Management: maintain continuous communication between key stakeholders in Canada and global product development teams
• Scalability Quality Management: support international quality initiatives to improve the country scope scalability

Job Requirements
• 3-5+ years of experience in quality assurance with a solid knowledge of payments industry with focus on regional, local culture knowledge.
• 1-2 years of experience with mobile application testing & debugging on iOS and Android
• Experience working in Agile environment is a must
• Excellent verbal and written communication skills, ability to communicate effectively with geographically dispersed teams
• An excellent understanding of the software development life cycle with a solid experience in quality assurance principles, quality engineering and/or testing background.
• Experience in assessing, defining, and building test collateral material (Test Plans, Test Cases, Manual/Automation Testing, Test Reports, etc.)
• Exposure to payments of banking systems testing is a plus
• Ability to accurately assess, recommend and drive improvements in the product’s development.
• Self-motivated, analytical, positive- thinker, team player, leader, partner, problem-solver and ability to work in a fast paced "start-up" like environment a must
• An intellectual curiosity, passion for pragmatic problem-solving, exceptional organization skills, user-centric thinking and drive for innovation
• Fluency in English and a working knowledge of French

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