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Global Marketing and Sales Agent

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We need a detail oriented, computer literate and tech savvy agent to:

  • Triage incoming requests, utilizing technology, superior customer service and judgement
  • Find creative ways to identify, assess and solve open-ended problems within a given high-level framework
  • Respond within a timely manner and working 1:1 in real time
  • Strong communication skills, including writing skills and demonstrate command of English grammar and mechanics
  • Become an expert, have a strong ability to offer confident recommendations, and embody curiosity and resourcefulness
  • Actively participate, collaborate, and add value to weekly training and product meetings and quickly implement new practices
  • identify tool and process efficiency gains with analytical perspective -Update and maintain customer profiles and account information

Skills:

  • 1+ years of experience in tech, hospitality, concierge, executive assistants, or service industry desired
  • Detail-oriented, computer literate and tech savvy with proficiency in working with multiple desktop applications and ability to quickly learn in-house software
  • Ability to remain cool under pressure and effectively multi-task maintaining an exceptional level of quality
  • Ability to work in a high performance team environment -Comfortable working in a fast-paced, start-up environment
  • Previous tech experience a plus -Previous unconventional or web-based customer service experience a plus

Education:

  • Bachelors Degree preferred

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