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Global Marketing Program Manager

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Global Marketing Program Manager
The Global Marketing Program Management Office is looking for a talented, enthusiastic program manager to lead in the planning, budgeting and execution of marketing platform initiatives. This role will maintain a constant pulse on the programs and priorities as they pertain to the global Marketing Platform team. This role will be responsible for leading execution while maintaining operational excellence within Global Marketing and will work with global cross-functional teams and external agencies to execute on deliverables.

Responsibilities
• Manage the timely completion of program deliverables, both internal and vendor out-sourced
• Develop and provide direction and guidance to team in developing appropriately detailed project/program plans
• Identify project requirements, resources, milestone criteria, task dependencies, and create schedules to effectively manage multiple, simultaneous projects
• Track milestones and work directly with cross-functional team members to facilitate communication and provide status updates and manage risk.
• Optimize existing and drive implementation of new departmental processes, procedures and tools to enable efficient high-quality deliverables
• Strong understanding of how the marketing platform team works together with Product Managers, Engineering, Regional Marketing and Web Development groups
• Ensure issues are resolved in a timely fashion by appropriate team members escalating as necessary to avoid delays in schedules
• Demonstrates strong interpersonal, analytical, and problem-solving skills to work with people at all levels
• Proficient at developing and delivering effective presentations to senior management levels of the organization.
• Viewed by the cross functional teams as a leader who understands program goals and objectives
Qualifications
• 8+ years experience in the software industry, creative agency and/or corporate marketing experience as a program manager; demonstrated ability to continuously evaluate and improve production processes based on evolving tools and technologies in a high-tech environment.
• Technically Savvy and experience in developing web sites, web tracking and Mobile apps. Exposure to Big data (Hadoop) will be a bonus.
• Strong leadership and prioritization skills; ability to build consensus and drive decision-making; proven ability to work cross-functionally to accomplish objectives.
• Ability to work independently as well as the ability to thrive in a team environment.
• Ability to develop and implement processes and procedures that continue to improve the current workflow and maximize group efficiency.
• Demonstrated experience managing multiple projects and vendors on time and within budget
• Expertise with project management tools and methods (project plans, issue and risk management, budget control)
• Familiarity with electronic payment products/services, such as PayPal, strongly desired
• Knowledge of Program Management principles: Agile/SCRUM, PMP
• Software experience required: MS Project, MS Office, Adobe Acrobat
• BA/BS required

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